About this role
Salary Range: $105,267.00 (Min.) - $139,478.00 (Mid.) - $173,689.00 (Max.)
Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.
Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.
Job Summary
The Lead Network Administrator is responsible for providing network support for the mission critical network systems for L.A. CARE. This will involve troubleshooting IP equipment/LAN/WAN problems, routine administration tasks, and performance tuning. The Lead Network Administrator will act as a lead and escalation point for the network staffs regarding network related problems. Performs troubleshooting of LAN/WAN equipment i.e. CISCO, etc. Conduct daily routine administration and maintenance of all network devices. Monitors network to ensure constant uptime. Supports and maintains firewall and network security policies and IDS. Implements new technologies platforms for the network environment. Must be able to troubleshoot issues quickly to resolve the problem. Serves as backup for the manager. Participate in Disaster Recovery Exercises to demonstrate the capability of establishing network connectivity in the event of an outage. Provide the above named support in a 7x24 operation. Responsible for the daily workflow and leading the work of assigned staff. This role will mentor, coach, act as a resource and provide feedback on performance of assigned staff.
Duties
Configuration and Maintenance of Cisco routers, switches, firewalls and Enterprise Wi-Fi.
Route protocols, including BGP, IGRP, EIGRP and OSPF.
Provide network diagnoses and resolution for current networks/systems.
Participate in Business Continuity and Disaster Recovery Implementation.
Integrate complex hardware and software systems.
Process automation and Creating SOP.
Implement multiple security policies and procedures.
Work with storage technologies and converged network products.
Manages complex projects, engaging and updating key stakeholders, developing timelines, leads others to complete deliverables on time and ensures implementation upon approval.
Leads the work of assigned staff; regularly assigns and checks the work of others, providing guidance, training and feedback on performance to department management. Oversees the daily office workflow, develops and recommends enhancements to process and procedures.
Perform other duties as assigned.
Duties Continued
Education Required
Education Preferred
Experience
Required:
At least 5 years of related experience on the following required:
At least 3 years of leading process, program, or staff experience.
Demonstrated working knowledge of network equipment and software (Cisco Routers, Switches, firewalls, F5 Bigip, IPS/IDS, LAN/WAN).
Demonstrated working knowledge in routing protocols such as BGP, EIGRP and OSFP.
Demonstrated working knowledge in Layer 2 network switching such as VLAN, Trunking, VTP and others.
Demonstrated working knowledge in advance network troubleshooting and work with other teams or departments to resolve complex issues.
Skills
Required:
Must have critical thinking skills and a team player.
Must have strong communication (written and verbal), project management, and organization skills.
Ability to lead the network team on technical issues and act as a backup to the manager
Licenses/Certifications Required
Licenses/Certifications Preferred
Required Training
Physical Requirements
Additional Information
Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.
L.A. Care offers a wide range of benefits including
- Paid Time Off (PTO)
- Tuition Reimbursement
- Retirement Plans
- Medical, Dental and Vision
- Wellness Program
- Volunteer Time Off (VTO)
Other facts
About L.A. Care Health Plan
L.A. Care’s mission is to provide access to quality health care for L.A. County’s low-income communities, and to support the safety net required to achieve that purpose. As a publicly operated health plan, L.A. Care Health Plan serves more than 2.6 million members in Los Angeles County, making it the largest publicly operated health plan in the country. L.A. Care offers four health coverage plans including Medi-Cal, L.A. Care Covered™, L.A. Care Medicare Plus and the PASC-SEIU Homecare Workers Health Care Plan, all dedicated to being accountable and responsive to members. L.A. Care prioritizes quality, access and inclusion, elevating health care for all of L.A. County. For more information, follow us on X, Facebook, LinkedIn, Instagram and YouTube.
To learn more, visit www.lacare.org.
*For urgent inquiries: 1-888-4LA-CARE (1-888-452-2273)
What you'll do
- The Lead Network Administrator is responsible for providing network support for mission-critical network systems, troubleshooting issues, and leading the network staff. This role includes daily administration, performance tuning, and ensuring network uptime.
Ready to join L.A. Care Health Plan?
Take the next step in your career journey