About this role
Proposed designation : Team Leader /Senior – ASK BET
Reporting to: Manager/ Associate Director/Director
Geo to be supported : US
Shift : Rotational (24X7), Shift timings are expected to be as follows and may change based on business needs and requirements.
Roles and responsibilities
We are recruiting for Team Leader in our business center environment, serving a vital role in providing excellent customer service and administrative support to KPMG US.
This is a dynamic, high-energy position and the resources will be responsible for performing various tasks in accordance with standard operating procedures provided by the Clients’ Administrative Services team including, but not limited to customer communications, collaboration with internal KPMG teams, supporting client engagements, reconciliations, client and market research, document processing, data analysis, PowerPoint presentations, coordinating meetings and training events, and booking travel.
The role will also ensure adherence to standard operating procedures is on time and of high quality. The Team Lead must have leadership and team building skills to promote a cohesive and innovative environment and will report on operational achievements and issues to the ASK Manager and ASK Client team members who are accountable for supported work. Additionally, the Team Leader will also be expected to become proficient in the Clients’ processes and perform them from time to time to meet expectations and to support training new team members. Core responsibilities include:
Other facts
About KPMG Global Services
KPMG entities in India are established under the laws of India and are owned and managed (as the case may be) by established Indian professionals. Established in September 1993, the KPMG entities have rapidly built a significant competitive presence in the country. Today we operate from offices across 14 cities including in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada.
KPMG entities have a domestic client base of over 2700 companies. Our global approach to service delivery helps provide value-added services to clients.
Our differentiation is derived from a rapid performance-based, industry-tailored and technology-enabled business advisory services delivered by some of the leading talented professionals in the country. KPMG professionals are grouped by industry focus and our clients are able to deal with industry professionals who speak their language. Our internal information technology and knowledge management systems enable the delivery of informed and timely business advice to clients.
What you'll do
- The Team Leader will provide excellent customer service and administrative support to KPMG US, ensuring adherence to standard operating procedures. They will also be responsible for team leadership, reporting on operational achievements, and training new team members.
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