Summary
Location
Hyderabad
Type
full-time
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About this role
- Candidates should have prior working experience in ServiceNow Implementation projects only (Not enhancements, Managed services)
- Knowledge & experience of one or more ServiceNow applications (ITSM & GRC, SECOPS, HRSD, CSM) in ServiceNow Platform.
- Aware of best development practices during implementation & coach other team members to follow best practices.
- Very strong and established track record of managing complex ITSM tool deployment involving multiple stakeholders and team members
- Exposure to ITIL Framework, IT Management Tools
- Ideal candidate should have worked on agile methodology for implementing ServiceNow application in scrum-based approach
- Ability to work under pressure and handle crunched timelines
- Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and teamwork
- Must be able to set goals and participate in strategic initiatives for a team; and foster the development of high-performance teams and interface with all levels of the organization.
Knowledge & experience of integration frameworks in ServiceNow
Other facts
About KPMG Delivery Network India 1
KPMG entities in India are established under the laws of India and are owned and managed (as the case may be) by established Indian professionals. Established in September 1993, the KPMG entities have rapidly built a significant competitive presence in the country. Today we operate from offices across 14 cities including in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada.
KPMG entities have a domestic client base of over 2700 companies. Our global approach to service delivery helps provide value-added services to clients.
Our differentiation is derived from a rapid performance-based, industry-tailored and technology-enabled business advisory services delivered by some of the leading talented professionals in the country. KPMG professionals are grouped by industry focus and our clients are able to deal with industry professionals who speak their language. Our internal information technology and knowledge management systems enable the delivery of informed and timely business advice to clients.
What you'll do
- The candidate will manage complex ITSM tool deployments involving multiple stakeholders and team members. They will also coach team members on best development practices during implementation.
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