Summary
About this role
Must Have skills
CRM development: Plugins, Workflows, JavaScript, Customizations.
Power Platform: PowerApps (Canvas & Model-Driven), Power Automate, Power Portals.
UI/UX customization: HTML, CSS, Bootstrap, Liquid JS.
Worked on data migration: SSIS, ETL tool,kingway soft
Worked on integration using Azure Logic Apps, Function Apps, S2S authentication.
Reporting: SSRS, Power BI.
Solid understanding of CRM security models, entity relationships, and business process flows.
Must have worked on CE modules : Sales, Customer service, Field Service
Co-Pilot , Co-Pilot Studio & Co-Pilot agents
Should have knowledge on AI Builders
Pre-sales experience
Excellent presentation and demonstration skills
Business process mapping, modelling and documentation knowledge
Ability to own and lead a team providing mentorship and required technical / functional direction during an engagement
Good to Have skills
Understanding of Azure and cloud technologies
Broad understanding of software development lifecycle, development management, release management, data migrations, cut-over planning and early live support
Should have knowledge on : Marketing, Contact Center, Project Operations
Take ownership of end to end engagement and deliverables
Other facts
About KPMG Delivery Network India 1
KPMG entities in India are established under the laws of India and are owned and managed (as the case may be) by established Indian professionals. Established in September 1993, the KPMG entities have rapidly built a significant competitive presence in the country. Today we operate from offices across 14 cities including in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada.
KPMG entities have a domestic client base of over 2700 companies. Our global approach to service delivery helps provide value-added services to clients.
Our differentiation is derived from a rapid performance-based, industry-tailored and technology-enabled business advisory services delivered by some of the leading talented professionals in the country. KPMG professionals are grouped by industry focus and our clients are able to deal with industry professionals who speak their language. Our internal information technology and knowledge management systems enable the delivery of informed and timely business advice to clients.
What you'll do
- The role involves leading a team and providing mentorship while managing CRM development and integration projects. The candidate will also be responsible for business process mapping and documentation.
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