Summary
About this role
- Bill Collection & Verification
- Collect bills from MCO ( Managed Care Organisation ) and verify the total number of bills received and pending.
- Ensure all debtor codes and final bills are accurately tallied with the Guarantee Letter (GL).
- Update GL numbers as required.
- Document Handling & Filing
- Reprint received bills when necessary.
- Scan bills, GL (Guarantee Letter) documents, and other required reports; save them systematically in the file server.
- Arrange and store physical bills every 3 months for proper archival.
- Bill Submission & Tracking
- Submit bills either in hardcopy or through the company’s designated portal according to internal guidelines.
- Record and track courier tracking numbers and input them later into the STD HITS system.
- Monitor and ensure timely and standard-compliant bill submission to insurance companies as per management requirements.
- Reporting
- Generate and submit weekly reports on bill submission status and progress.
- Insurance Liaison
- Check the insurance portal regularly for updates and changes.
- Monitor emails for any requirements or instructions from insurance companies.
- Appeal unprocessed or rejected insurance claims and ensure timely follow-up.
- Customer Service & Communication
- Attend to inquiries from corporate clients and insurance companies promptly and professionally.
Other facts
About KPJ Selangor Specialist Hospital
KPJ Selangor Specialist Hospital (KPJ Selangor) is a full-fledged private specialist hospital located in Shah Alam with comprehensive medical and healthcare services making it a ‘One Stop Health Care Centre’.
Our hospital is equipped with 184 exquisitely furnished rooms (four-bedded, two-bedded, single standard, junior suites, and VIP suites) which are fully air-conditioned and comes with a flat-screen television and direct dial telephone facilities.
We offer quality and competitive healthcare treatment services by utilizing the latest modern technological equipment while supported by more than 70 medical specialists with an extensive international qualification aided by well-trained and skilled medical and para-medical personnel.
The facilities also reflect the comprehensive range of KPJ Selangor’s specialties which includes Orthopaedics and Joint replacement, Neurosurgery, Ophthalmology, Electrophysiology and Cardiology, Ophthalmology, Nephrology, and Paediatrics. KPJ Selangor has extensive diagnostic and therapeutic resources including endoscopic suites, Haemodialysis Centre, Electrophysiology (EPS) test, Stroke Unit, Heart and Lung centre and magnetic resonance imaging (MRI) facilities.
KPJ Selangor is accessible through KL-Klang Federal Highway, Kesas Highway, Lebuhraya Damansara Puchong (LDP), Ekspressway Lingkaran Tengah (ELITE) and New Klang Valley Expressway (NKVE), 30 minutes drive from Kuala Lumpur International Airport (KLIA), 25 minutes to Kuala Lumpur and located near international hotels, shopping centres, golf courses, family waterpark, and other tourism attractions.
What you'll do
- The assistant will be responsible for collecting and verifying bills from Managed Care Organizations, ensuring accurate documentation and timely submission to insurance companies. Additionally, the role involves generating reports on bill submission status and liaising with insurance companies regarding claims.
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