Summary
Location
Kluang
Type
full-time
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About this role
Prepare and issue patient bills accurately according to hospital guidelines.
Collect and process payments (cash, credit card, insurance, or online) and issue receipts.
Perform daily balancing and reconciliation of collections before submission to the Chief Cashier/Senior Officer.
Assist in processing refunds, debit notes, credit notes, and adjustments.
Enter, update, and maintain patient billing and financial data in the hospital system.
Attend to patient and relative inquiries courteously and provide clarification on billing matters.
Support Business Office operations during peak hours to ensure smooth service delivery.
Ensure compliance with hospital policies, procedures, and financial regulations.
Maintain confidentiality of patient and financial information at all times.
Assist other team members and provide support to supervisors as required.
Other facts
About KPJ Selangor Specialist Hospital
KPJ Selangor Specialist Hospital (KPJ Selangor) is a full-fledged private specialist hospital located in Shah Alam with comprehensive medical and healthcare services making it a ‘One Stop Health Care Centre’.
Our hospital is equipped with 184 exquisitely furnished rooms (four-bedded, two-bedded, single standard, junior suites, and VIP suites) which are fully air-conditioned and comes with a flat-screen television and direct dial telephone facilities.
We offer quality and competitive healthcare treatment services by utilizing the latest modern technological equipment while supported by more than 70 medical specialists with an extensive international qualification aided by well-trained and skilled medical and para-medical personnel.
The facilities also reflect the comprehensive range of KPJ Selangor’s specialties which includes Orthopaedics and Joint replacement, Neurosurgery, Ophthalmology, Electrophysiology and Cardiology, Ophthalmology, Nephrology, and Paediatrics. KPJ Selangor has extensive diagnostic and therapeutic resources including endoscopic suites, Haemodialysis Centre, Electrophysiology (EPS) test, Stroke Unit, Heart and Lung centre and magnetic resonance imaging (MRI) facilities.
KPJ Selangor is accessible through KL-Klang Federal Highway, Kesas Highway, Lebuhraya Damansara Puchong (LDP), Ekspressway Lingkaran Tengah (ELITE) and New Klang Valley Expressway (NKVE), 30 minutes drive from Kuala Lumpur International Airport (KLIA), 25 minutes to Kuala Lumpur and located near international hotels, shopping centres, golf courses, family waterpark, and other tourism attractions.
What you'll do
- The assistant will prepare and issue patient bills, collect payments, and perform daily balancing and reconciliation of collections. They will also assist with inquiries and support business office operations.
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