At KONE we shape the future of cities. As a global leader in the lift and escalator industry, KONE provides lifts, escalators and automatic doors, as well as solutions for maintenance and modernisation to add value to buildings throughout their life cycle. 

We are looking for a Lift Technician to join our Lift Maintenance team in Yorkshire. Primary accountability for this role is to provide quality competence support by solving complex technical issues identified on equipment and spreading technical knowledge through the organization.  

Responsibilities

• Deliver timely and precise fault finding and troubleshooting of lifts on site

• Communicate with customers on site regarding day-to-day activities and updates on lift state

• Create and process cases in Kone Technical helpdesk tool, prepare quality reports after remote support and/or site visits

• Propose sales solutions to improve equipment reliability, comfort and safety, help sales in assessing the maintainability of equipment before tendering for maintenance contract

• Highlight development needs of Service engineers, improve their competence by explaining root causes and solutions of the technical issues solved

• Spread technical knowledge, provide training/coaching to engineers

• Adhere to health and safety on site at all times

Qualifications and Experience

• Previous experience in trouble shooting and fault finding of a variety of lifts
• NVQ3 qualification is required, NVQ4 is preferable. We provide opportunity to complete NVQ4 with Kone
• A full UK driver’s licence 
• Excellent knowledge and implementation of Health and Safety
• Good IT skills

We offer a range of fantastic benefits to our employees including: 

• Excellent salary depending on experience

• Annual bonus up to 13.33%, target level 6.67%

• Company car

• Paid travel and overtime

• 25 Days Holiday + 8 Bank Holidays + 1 Volunteering Day

• Company Pension Scheme

• Employee Assistance Programme

• Prolonged disability insurance (PDI)

• KONE Healthcare plan, which includes unlimited GP video consultations, diagnosis, physiotherapy

• KONE dental plan

• Life Assurance

• Gym membership

• KONE Discounts and cashback platform

• Give As You Earn, which allows to make tax-efficient charity donations​

• Cycle to Work Scheme ​

Your development matters

We offer clear career progression pathways to help you reach your full potential. You’ll have access to our learning platform, which provides a wide range of courses to develop your skills and support your ongoing growth.

This role is not eligible for visa sponsorship.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers