About this role
About the Role
In this role, you will execute sales floor merchandising, pricing and recovery and deliver excellent customer service.
What You’ll Do
Execute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate manner
Remerchandise and replenish salesfloor as necessary based on sell through and seasonal changes with a focus on customer experience
Engage customers by greeting them and offering assistance with products and services
Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a timely manner
Prevent loss by following all product protection standards
Support and partner with other associates on merchandising incoming product
All associate roles at Kohl’s are responsible for:
Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
Accomplishing multiple tasks within established timeframes
Following company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies for the safety of all associates and customers
Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
Other responsibilities as assigned
What Skills You Have
Required
Excellent customer service skills and ability to multi-task with strong attention to detail
Verbal/written communication and interpersonal skills
No retail experience required
Must be 16 years of age or older
Flexible availability, including days, nights, weekends, and holidays
Preferred
Client facing retail or service industry experience
Pay Starts At: $13.75
Other facts
About KOHLS
Kohl’s is a leading omnichannel retailer with more than 1,100 stores in 49 states.
Kohl's business is built on a solid foundation of more than 60 million customers, an unmatched brand portfolio, industry-leading loyalty and Kohl's Card programs, a convenient and accessible nationwide store footprint, and large digital business on Kohls.com and the Kohl's mobile app.
What you'll do
- The role involves executing store merchandising standards and delivering excellent customer service. Associates will engage with customers, manage pricing activities, and support product merchandising.
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