About the Role

In this role, you will be responsible for the cleaning and maintenance of all store areas in accordance with Kohl’s procedures, guidelines, and methods. You will ensure a safe and clean environment for customers and associates by performing daily store cleaning, maintenance and in-store repair tasks.

What You’ll Do

• Drive sales by providing an inspiring environment and clean sales floor that motivates customers to add to their basket

• Clean all areas of the store (i.e. floors, windows, restrooms, trash receptacles) in accordance with Company procedures, guidelines, methods

• Maintain appropriate levels of Company approved chemicals and supplies needed to ensure a safe and clean environment, ensure that chemical supplies are rotated and stored in proper containers in preparation for their use, and place orders to replenish when supplies are low

• Remain up to date on required training for chemicals, equipment, and maintenance

• Utilize store provided tools to routinely complete basic maintenance and perform general repairs including, without limitation: replacing burned out light bulbs, stained ceiling tiles, soap dispensers, toilet paper holders, and corner guards as needed; repairing shopping carts, fitting room and restroom hardware, and making minor flooring repairs; minor drywall patching and painting

• Effectively use Kohl's tools and technology to plan, communicate and share information with the team

• Report any repairs that will need outside vendor support to a manager at the store, so they can submit a work ticket in eSupport

• Engage customers by greeting them and offering assistance with products and services

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All associate roles at Kohl’s are responsible for:

• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture

• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed

• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues

• Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)

• Accomplishing multiple tasks within established timeframes

• Following company policies, procedures, standards and guidelines

• Maintaining adherence to company safety policies for the safety of all associates and customers

• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel

• Other responsibilities as assigned

What Skills You Have

Required

• Must be 18 years of age or older

• Verbal/written communication and interpersonal skills

• Flexible availability, including days, nights, weekends, and holidays

Preferred

• Prior education or experience

• Familiarity with general maintenance tools and tasks

• Retail or service industry experience