We Inspire People to Be More Alive
About Paws Up Montana:
Paws Up Montana, America’s premier luxury ranch resort, is more than a workplace—it’s a chance to be part of something extraordinary.
Position:
The role of the Banquet Captain is to manage all aspects of banquets or events including set-up, BEO preparation, food presentation, serving, and cleanup while focusing on detail and quality presentation and guest service. To have the ability to create and maintain a training program to follows the standards of Paws Up Montana. Responsible for maintaining policies/procedures set forth by the company handbook.
What We Offer:
- Medical, Dental, Vision Insurance
- 401K with Employer Match
- Paid Time Off– 9 Floating Holidays and 15 Personal Days
- Career Development and Advancement Opportunities
- Life Insurance, Long Term, and Short-Term Disability
- Employee Assistance Program(5 free counseling sessions)
- Referral Bonus Program(Get paid $250 to recruit)
- Carpool Reimbursement($5-$20/Day)
- Employee Discounts on Merchandise(30% on select items in our retail store)
- Employee Lunch Provided
Primary Functions and Responsibilities
- Responsible for overseeing and maintaining the timing of banquets, outdoor dining, and event dining.
- Responsible for the coordination and execution of all BEO’s
- Manage on-site production for all events including but not limited to; client communication, set up, execution and clean up.
- Understand each Food & Beverage function and train according to The Resort’s standards
- Know, understand and train others on operating systems such as the POS system, Open Table and others, as required
- Knowledgeable on all menu items including preparation, any allergens, and alternative preparations
- Responsible for overseeing alcohol consumption per person
- Work to continually improve guest dining satisfaction while maintaining the operating budget
- Improve service by communicating and assisting to understand and guest needs, providing guidance, feedback, and individual coaching when needed.
- Submit future goals, operational improvements, and personnel management to Director of Restaurants
- Provide day-to-day guidance and oversight of Food & Beverage team members; actively promote, train, coach, and recognize performance
- Improve service by communicating and assisting to understand and guest needs, providing guidance, feedback, and individual coaching when needed
- Maintain flexible hours to accommodate guest and special event needs, due to the cyclical nature of the hospitality industry; Position requires full availability including evenings, weekends, holidays or as needed
Supportive Functions and Responsibilities
- Display hospitality and professionalism to our guests and team members always, take pride in representing The Resort at Paws Up professionally with our guests and assure that all transactions with guests are handled in a legal, ethical, and confidential manner
- Maintain a favorable working relationship with all Resort team members to foster and promote a positive working environment
- Always maintain a clean and neat appearance
- Perform work in a safe and high-quality manner’
- Maintain Problem Solving
Educational, Experience, Licensure Required
- Bachelor’s Degree or similar work experience/training
- 1yearofexperience in Food & Beverage/Banquet Management in a resort or fine dining setting
- TIPS certified
- Knowledge of world class hospitality and service management
- Current driver’s license with two years driving experience
If you are passionate about Hospitality and ready to take on a new challenge at a prestigious resort, we would love to hear from you. Apply today to join our dynamic team at Paws Up Montana!
Paws Up Montana provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.