Training Technician – Tuffy’s Pet Foods

Hours: 1:30pm to 10:30pm M-TH and 10:00am to 2pm F

Compensation:

• All in hourly compensation: $25.94/hr
  • Base Pay: $23.32/hr
  • 6% shift differential for mid shift: $1.40/hr
  • Sign on Bonus: $1.22/hr worked
• Profit Sharing Eligibility: Begins after completing 1 year of employment ($7.5 Million in Profits Paid to Profit Sharing Pool in 2024 which equated to an extra $6.10/hr or $12,688 annually for employees)

Our Coolest Benefit - Profit Sharing!

In our most recent fiscal year, KLN Family Brands paid out over $7.5 million in profit-sharing to our employees!!!

Our Story

KLN Family Brands is a 3rd generation family-owned business that started in 1964 with its corporate headquarters located in Perham, MN, in the heart of MN lakes country. Together, our companies manufacture a diverse and expanding range of high-quality human and pet food products.

At KLN Family Brands, our vision is that “We are a proud people-first company. We are successful because of trust-based relationships and first-rate products for our families and friends. We better the world by caring for others. We challenge. We grow. We inspire.”

Some companies have to “fudge the story” a little. Some need the extra “spin” to shine a positive light on themselves. That’s not who we are at KLN Family Brands, and that’s not what we do. We tell the story of our brand – our people, the quality of our products, our spirit & moxie, our tradition, and the way we treat our community & beyond. We do it in a genuine way because we genuinely believe we’re a pretty amazing company.

What We Are Looking For

The Training Technician supports the Training Coordinator by assisting with the delivery, documentation, and communication of training across the site. This role helps maintain a consistent, digitally supported learning environment by organizing materials in Poka and IFS and capturing visual content. The position also supports onboarding and ensures employees have clear, accurate, and up‑to‑date information to strengthen communication, safety, and skill development. This position will report to the training coordinator

Essential Duties:

• Support employees throughout the onboarding and training process.
• Assist with new hire onboarding, ensuring employees receive proper orientation, training materials, and introductions to key processes.
• Track progress against onboarding milestones (2-Week, 30-Day, 60-Day, and 90-Day reviews).
• Provide translation or interpretation support, when bilingual skills are available, during onboarding, safety meetings, and training sessions.
• Effectively capture, organize, and utilize training content within KLN systems.
• Capture, organize, and upload visual training content (videos, photos, and digital guides) into company platforms such as Poka, IFS, and other KLN systems.
• Support departments in uploading, organizing, and maintaining Work Instructions (WIs), Work Aids (WAs), and related learning resources.
• Identify opportunities to improve training efficiency, communication, and employee access to learning materials.
• Collaborate with all departments on training delivery and evaluation support.
• Observe employees during training and provide documentation or feedback to the Training Coordinator for follow-up evaluation.
• Help facilitate skill assessments, quizzes, and checklists during training sessions.
• Communicate training updates, scheduling changes, and progress reports to department leadership.
• Maintain strong recordkeeping and organizational practices.
• Collect and maintain training records, attendance logs, evaluation forms, and other documentation required for reporting and compliance.
• Maintain the organization and cleanliness of training areas, equipment, tablets, and related materials.
• Perform other administrative or support duties as assigned by the Training Coordinator or leadership team.
• Maintain a positive and professional attitude when interacting with new and existing employees.
• Hold themselves and others accountable for proper learning, communication, and documentation practices.

Qualifications

• Ability to follow oral and written instructions accurately.
• Effective communication and interpersonal skills; ability to work effectively with diverse teams.
• Demonstrated reliability, teamwork, and willingness to learn new skills.
• General knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with digital learning tools such as Poka, IFS, or similar systems.
• Ability to assist with capturing and organizing visual training content (videos, photos, and digital guides).
• Capable of organizing documentation, maintaining accurate records, and assisting with formatting Work Instructions (WIs) and Work Aids (WAs) under the direction of the Training Coordinator.
• Ability to learn new software systems and processes.
• Strong observation skills and attention to detail to help identify training or performance needs.
• Bilingual skills (English/Spanish) preferred but not required.
• Demonstrated ability or willingness to support communication across English- and Spanish-speaking employees.
• If bilingual, may assist with translation or interpretation of Work Instructions (WIs), Work Aids (WAs), and training materials to improve accessibility and understanding.
• Supports clear communication and helps promote inclusion, comprehension, and consistent understanding of key safety, food safety, and operational messages across all departments.

Benefits

• Health, Dental, & Vision
  • Wellness program discounts - up to $150 discounted towards health insurance monthly
• 104 Hours of PTO Accrued in First Year of Employment
• 7 Paid Holidays
• KLN Clinic - Free doctor visits & more than 300 free prescriptions
• 401k Match Opportunity
  • Opportunity to meet with our onsite financial advisors 
• $10,000 Forgivable Home Grant Program
• Tuition Assistance

 *This opportunity is contingent upon successful completion of a drug test and background check.*