Bilingual Outreach Coordinator – KLN Family Brands

Hours: 7:00 AM – 5:00 PM M-TH and 7:00AM to 11:00AM F

Compensation:

• All in hourly compensation: $24.22/hr to 29.22/hr
  • Base Pay: $23.00/hr to $28.00/hr
  • Sign on Bonus: $1.22/hr worked
• Profit Sharing Eligibility: Begins after completing 1 year of employment ($7.5 Million in Profits Paid to Profit Sharing Pool in 2024 which equated to an extra $6.10/hr or $12,688 annually for employees)

Our Coolest Benefit - Profit Sharing!

In our most recent fiscal year, KLN Family Brands paid out over $7.5 million in profit-sharing to our employees!!!

Our Story

KLN Family Brands is a 3rd generation family-owned business that started in 1964 with its corporate headquarters located in Perham, MN, in the heart of MN lakes country. Together, our companies manufacture a diverse and expanding range of high-quality human and pet food products.

At KLN Family Brands, our vision is that “We are a proud people-first company. We are successful because of trust-based relationships and first-rate products for our families and friends. We better the world by caring for others. We challenge. We grow. We inspire.”

Some companies have to “fudge the story” a little. Some need the extra “spin” to shine a positive light on themselves. That’s not who we are at KLN Family Brands, and that’s not what we do. We tell the story of our brand – our people, the quality of our products, our spirit & moxie, our tradition, and the way we treat our community & beyond. We do it in a genuine way because we genuinely believe we’re a pretty amazing company.

What We Are Looking For

The full-time employee in this position is responsible for serving as a bilingual KLN employer brand ambassador and connector both for members of the greater Perham and Delano communities as well as for KLN employees. This employee will serve as a company and community resource as well as an internal and external liaison helping lead education, outreach and initiatives specifically focused on removing language-related barriers for employees and KLN employee candidates.  This employee partners with the recruiting team and plant leadership to attract and retain a sufficient level of talent that is deemed necessary for continued growth, and the achievement of the talent related strategic objectives of KLN Family Brands. This position will report to the Senior Director of People Operations.

Essential Duties:

• Community Outreach and Recruitment Support
  • Work with multiple stakeholder groups in the greater community and multiple teams within KLN to identify, plan and staff bi-lingual community outreach and recruitment events and activities.
  • Create and maintain strong working relationships and reputation with community organizations and leaders.
  • Serve as a principal point of contact and support for candidates going through the KLN employment process to answer questions and troubleshoot as needed.
  • Work with various KLN departments to help identify and remove barriers to the hiring process through the creation of improved organizational practices and processes. 
  • Help connect community members and job candidates to appropriate KLN staff when needed. 

•  KLN Employee Outreach, Support, and Training

  • Work with multiple departments within KLN to identify organizational process and structure improvements to remove communication barriers between Spanish and English-speaking employees. 
  • Lead and facilitate quarterly town hall meetings/diversity lunches to gather feedback on the employee experience for our non-English speaking employees.
  • Help create and support new employee onboarding processes for Spanish speaking employees.
  • Make introductions and assist in interviews involving non-English speaking job applicants.
  • Help connect employees to appropriate KLN staff and leadership as needed.
  • Work with the Learning and Development Manager to identify and provide professional development opportunities for non-English speaking employees.
  • Work with company leaders that provide opportunities to build trust and understanding across different employee cultures.
  • Provide diversity training to English speaking supervisory personnel.
  • Provide benefits education and assistance in navigating healthcare, plan options and the KLN wellness program.
  • Assist in driving participation in employee engagement surveys and action plans to drive continuous improvement in the employee experience for non-English speaking employees.
  • Perform other duties and responsibilities as assigned.

While the Bilingual Outreach Coordinator is not an interpreter, translator or HR professional, they may be asked to help in filling these needs occasionally. This role is dedicated to building a bilingual presence of support in community and within KLN, strong organizational infrastructure, and a foundation of trust as KLN expands its employee base to include an increasing number of Spanish speaking employees. 

Qualifications

• Language Qualifications: Applicants should be proficient or fluent in both English and Spanish in reading, writing, speaking, and listening. Applicants must pass a basic proficiency test. 
• Other qualifications include:
  • Minimum of a high school diploma or GED equivalent
  • Ability to communicate and work effectively across cultures
  • Ability to maintain confidentiality, emotional balance and high level of professionalism
  • 3 years of experience and/or demonstrated involvement in community outreach, HR, recruitment, and/or responsibilities related to job posting 

Benefits

• Health, Dental, & Vision
  • Wellness program discounts - up to $150 discounted towards health insurance monthly
• 80 Hours of PTO Accrued in First Year of Employment
• 7 Paid Holidays
• KLN Clinic - Free doctor visits & more than 300 free prescriptions
• 401k Match Opportunity
  • Opportunity to meet with our onsite financial advisors 
• $10,000 Forgivable Home Grant Program
• Tuition Assistance

 *This opportunity is contingent upon successful completion of a drug test and background check.*