About this role
Job Description
The Lead Customer Service Representative @ The Carnegie at Washingtonian Center provides exceptional customer service that establishes a warm, secure and friendly atmosphere in the community.
Pay: $23-$25/hr
What will I do every day?
- Monitor residents, guests and or visitors coming in and out of the community
- Assist residents with requests as needed
- Take the lead in the day-to-day adiministration of the move-in and welcome process
- Maintain a neat and clean front desk and entrance area
- Respond to emergencies and supply emergency personnel
- Audit records and files
What will I need to be successful in this role?
- Bring a smile to work every day
- Be a great team player
- 6 months to 1 year of experience preferred
- High school diploma or GED preferred
What’s in it for me? (Great Question!)
- Competitive pay
- A free meal per shift
- Healthcare Benefits including Vision & Dental (Full-time only)
- Matching 401k (Full-time only)
- Paid Time Off
- Rewards and Bonus Opportunities
- Continuous Training and Growth Opportunities
What do we do?
We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for the past 30 years.
All offers of employment are subject to satisfying our pre-employment process which includes: successfully passing a drug screen, TB Test and Background Check
*Kisco Senior Living is an Equal Opportunity Employer
Other facts
About Kisco Senior Living
Kisco Senior Living is a family-owned company that has been creating and managing exceptional senior living communities for over 35 years. We are proud to lead the industry as the only senior living company that delivers a boutique hospitality experience. With 32 unique communities across 10 states, we provide warm, secure environments where residents can enjoy independence, friendships, and vibrant lifestyles. Our thoughtfully designed programs and five-star service reflect our commitment to safety, trust, and transparency. Our dedicated associates work with integrity, dignity, and compassion to foster thriving communities and ensure peace of mind for each of our incredible residents.
What you'll do
- The Lead Front Desk Representative monitors residents and visitors, assists with requests, and manages the move-in and welcome process. They also maintain the front desk area and respond to emergencies.
Ready to join Kisco Senior Living?
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