Overview:  Responsible for the supervision of maintenance personnel and supervisors within the M&E department.  This position will provide guidance and work direction to the supervisors and lower-level tiers. In addition, work includes personnel hiring and management, planning and scheduling of work, capital project definition, and completions, inspecting of work and on-the-job assistance to maintenance personnel for difficult repairs/projects.  Reports to the General Manager.

Responsibilities:

• Interviews, hires, trains, coaches, and counsels Maintenance Department staff.
• Plans and schedules property work, capital projects including budget submittals and project implementation.
• Inspects work and provides on-the-job assistance to maintenance personnel for difficult repairs/projects and management of operations within the department budget.
• Completes performance reviews and disciplines maintenance personnel as required.
• Performs general administrative tasks and tasks associated with work order system and work plans.
• Ensures environmental regulations and initiatives are followed.
• Maintains life safety systems.
• Ensures staff is trained and performs work safely ensuring a safe work environment.
• Plans for the M&E Department needs and aligning with resort overall strategic plans.
• Assists in the development of the department budget with monitoring to ensure operations are within expected spending.
• Ensures department revenue generation through rental partner product and service additions.
• Manages the property wide card key access systems.
• Manages and maintains the security camera surveillance system.
• Oversees property preventative maintenance programs, installation, replacement, and repairs.
• Ensures responses to maintenance calls, troubleshooting and repairing issues are timely.
• Oversees estimates, man hours, materials used, and orders items needed for job completion or inventory replacement per established Company procedure are correct and accurate for billing and revenue generation.
• Follows all policy, procedures and service standards and complies with all current related safety and health requirements.
• Performs other duties as assigned.

Qualifications:

• Possess a valid drivers’ license
• Class A Preferred
• Skilled in use of tools common to the trades including hand and powered tools
• Must be able to climb stairs and ladders to include extension ladders
• Demonstrated working knowledge of multiple trades (ex: plumbing, HVAC, electrical and carpentry)
• Ability to lead a team
• Proficient with Microsoft Office applications and the ability to learn various programs
• Must have excellent written and oral communication skills
• Must possess physical stamina to withstand heavy labor related work in a variety of inside/ and outside environments that may include exposure to various types of weather cold/hot including exposure to the sun for up to an eight-hour shift
• Must be capable of lifting, pushing, or pulling and carrying objects weighing a minimum of 50 pounds
• Ability to read blueprints and manuals
• Ability to stand, walk, stoop, kneel, crouch, reach, bend at waist, and perform repetitive foot and hand action with good hand/eye/foot coordination required throughout the 8 hour shift
• Previous experience with commercial and residential properties is required; hotel experience is preferred
• High School diploma, required
• Trade card, preferred
• 5+ years within a commercial maintenance environment
• BS, Associates Degree or technical trade in a maintenance related field is desired
• Ability to workdays, nights, weekends, holidays