About this role
Overview
Kimley-Horn is looking for a Part-Time Information Technology (IT) Intern in our West Palm Beach, Florida (FL) office. This is not a remote position.
Responsibilities
- Daily IT support of our office while shadowing IT Analysts
- Work with both local and regional IT teams to deliver IT support services to a national consultant engineering firm
- IT interns have a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, a willingness to work with others
- Prioritize, troubleshoot/resolve problems and follow-through with internal clients
Qualifications
- In the process of receiving Bachelors Degree in Information Systems or related fields
- Previous experience in customer service
- Understand Windows 10 and be able to configure and troubleshoot PC level problems
- Knowledge of Windows Server 2016 Install and support enterprise applications
- Ability to install new printers/copiers/plotters and other office equipment
- Excellent communication, written, and customer service skills
- High aptitude and willingness to learn new technologies
- Efficiently working to solve problems and explain solutions
Preferred Qualifications:
- Experience with CAD/Engineering applications MCP or A+ or Network+ or Cisco CCNA Certification is a plus
- Mobile device configuration and use (iPads, Smartphones)
- Knowledge of Windows 10, Office 365, Teams and OneDrive for business, Exchange 365, Windows Server 2016, Active Directory, Networking fundamentals
Why Kimley-Horn?
At Kimley-Horn, we do things differently. People, clients and employees, are at the forefront of who we are. Clients know we prioritize achieving their goals and growing their success. Employees know our culture and approach to business are built on a desire to provide an environment for everyone to flourish. Our commitment to quality is only as good as the people behind it— that’s why we welcome and develop passionate, hardworking, and proactive employees. We take pride in how our employee retention, robust benefits package, and company values have led to Kimley-Horn’s placement on the Fortune “100 Best Companies to Work” list for 18 years!
Other facts
About Kimley-Horn
Kimley-Horn is one of the nation’s premier planning and design consulting firms. With 9,000+ staff members in more than 140 offices across the U.S., we offer full services in a wide range of disciplines.
Clients know us for the creativity of our solutions and the sense of urgency we bring to each and every project. We take a clients’-eye view of our work, planning and designing to accomplish the client’s goals in the most effective manner.
A quality workplace is equally important to us, and the unique benefits we bring to our staff have been recognized by Fortune magazine (“100 Best Companies to Work For” and "100 Best Workplaces for Millennials") and Civil Engineering News (#1 “Best Civil Engineering Companies to Work For”).
What you'll do
- The intern will provide daily IT support while shadowing IT Analysts and work with local and regional IT teams to deliver IT support services. They will prioritize and troubleshoot problems, ensuring follow-through with internal clients.
Ready to join Kimley-Horn?
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