The Next Level of Fire & Life Safety Leadership

With more than two centuries of combined history, brands like Kidde, Kidde Commercial, Edwards, GST, Badger, Gloria and Aritech have been leading the way in protecting people and property around the world. Now, we’re taking that leadership to the next level. Kidde Global Solutions brings together the most trusted and iconic brands in safety, building upon our shared experience and expertise to address the needs and challenges of more customers in more places. With an unmatched portfolio of solutions and services, and a commitment to constant innovation we’re elevating the standards for an entire industry – and establishing the next level of fire and life safety leadership.

At Kidde Global Solutions, you’re joining a global technology leader in fire and life safety solutions and our employees are the heart of it all. With industry-defining brands in life safety and security, you’ll be part of a legacy of leadership working with cutting-edge technologies that protect lives and property worldwide. As a leading fire safety brand, our mission is to provide solutions that protect people and property from the effects of fire and related hazards. We’re committed to expanding our impact and providing dynamic opportunities for growth within our team. You’ll be part of a company that prioritizes quality, integrity, collaboration, and customer care, with the resources, training, and incentives to ensure your success every step of the way.

Summary
A customer focused, pro-active, energetic and collaborative role within the Human Resource Operations shared service function. The HR Ops team will function across the business and will provide support to employees, managers, and HR professionals. In this exciting role, you will research, analyze and respond to simple to complex HR inquiries. Including: candidate reimbursement, onboarding, managing invoices and handling letters of employment for Visa's and Immigration. Additionally, merit and bonus cycles, salary survey participation, annual benefit enrollment and provide data for any grading or job evaluation requested by the business.

Job Description

• Provide a consistent, timely, accurate and customer-focused HR administration service to key stakeholders and customers, contributing to the HR Ops overall vision and strategy.
• Support the processing of organizational HR information utilizing various HR systems.
• Validate and audit data to ensure data integrity.
• Serve as an employee and customer advocate who specializes in creating a culture focused on exceptional customer service.
• Interpret and ensure compliance to simple and complex policies and procedures. Foster, develop and maintain strong internal and external relationships with key vendors.
• Utilize multiple online systems to research, analyze, troubleshoot issues, complete requests and help resolve employee, manager and HR needs.
• Utilize the case management system to document and escalate inquiries.
• Educate employees on HR services and encourage use of self-service tools.
• Identify opportunities for enhancements, automation and continued self-service.
• Be a subject matter expert for all relevant services, processes and policies.
• Work collaboratively with all areas to ensure targets are met and/or exceeded and company initiatives are supported.
• Responsible for achieving internally-set quality standards and identified goals and metrics.
• Create content or knowledge articles and training tools to include in the external/internal knowledge base and continually share with team and clients.
• Support the onboarding process for the business.
• Special Projects and any other duties assigned by the manager.

Minimum Requirements

• Requires theoretical to advanced knowledge obtained through a University degree, combined with experience
• Practical knowledge of Carrier organization, programs or systems with the ability to make enhancements and leverage in daily work
• University Degree or equivalent
• A minimum of 3 years prior relevant experience

World Leaders in Fire and Life Safety

Kidde Global Solutions is a world leader in fire & life safety solutions tailored for complex commercial facilities to homes. Through iconic, industry-defining brands including Kidde, Kidde Commercial, Edwards, GST, Badger, Gloria and Aritech, we provide residential and commercial customers with advanced solutions and services to protect people and property in a wide range of applications, all around the globe.