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Kiawah Island Golf Resort
Telephone Operator
full-time•Charleston

Summary

Location

Charleston

Type

full-time

Company links

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About this role

Position Summary: As a Telephone Operator, you set the first impression for Kiawah Island Golf Resort by answering incoming calls efficiently and with a friendly attitude. Operators always show compassion, consideration, and consistently provide accurate and precise information to our guests with a smile in our voice. Operators are responsible for patiently resolving guests’ concerns and graciously complying with their needs.

Pay Rate: The rate of pay listed on job boards are auto-generated numbers. Kiawah Island Golf Resort’s actual rate of pay for this position is $18.00 per hour.

Qualifications:

  • Minimum Education – High school diploma or equivalent.
  • Positive and energetic attitude.
  • Basic Computer Skills are required.
  • Must work both independently and in a team environment.
  • Good to excellent communication skills in English both verbal and written.
  • Must be able to pass a background check.
  • 24 Hour Department- Not Able to Accommodate Set Schedules

Expectations & Responsibilities:

  • Answer incoming calls and direct to appropriate staff.
  • Take and execute wake-up calls.
  • Receive guest laundry and dispatch for delivery.
  • Resolve guest challenges.
  • Take guests and employees’ requests and enter it into the computer system. 
  • Upholds the core values and policies and procedures of the resort.
  • All other duties, as assigned.

Essential Physical Requirements:

  • Must be able to lift and carry up to 20 pounds across short-medium distance.
  • Must be able to work on site due to daily needs of the job requirements. 

Perks & Benefits:

  • Exclusive Discounts offered at the Hotel & Villas, 5 Golf Courses, Spa, Restaurants, Recreation and Retail Shops
  • Employee Meal Program
  • Employee Trainings and Appreciation Events throughout the year
  • Recognition Awards and Incentive Events, Peer to Peer Recognition
  • Leadership & Career Development
  • Bi-annual Wellness Fair
  • Free Parking!
  • Medical, Dental, Vision, Short Term & Long Term Disability, Life Insurance and Vacation Pay - available for Full Time employees after 60days of employment. 
  • 401k – available after 30 days of employment

 

Our Story:

Kiawah Island Golf Resort is a destination for luxury golf and beach vacations near Charleston, South Carolina.  We offer Five-Star accommodations, world-class resort amenities, award-winning recreational activities, and some of the most respected golf courses in the nation.

 

The resort concentrates on hiring the best individuals. Each of our talented and skilled employees strive for our mission to be recognized as the best golf and tennis resort on the East Coast. We are committed to providing employees with caring, gracious service in the traditions of genuine southern hospitality.

 

Join the BEST, APPLY NOW and Work in Paradise!

#zr

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with this position.

All offers of employment at Kiawah Island Golf Resort are contingent upon the results of a thorough background check. Background checks will be conducted on all final candidates.


This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Kiawah Island Golf Resort is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin, or due to pregnancy.

We truly appreciate your interest in Kiawah Island Golf Resort. If you have any questions regarding employment at Kiawah Island Golf Resort, please reach out to [email protected].

Other facts

Tech stack
Communication Skills,Computer Skills,Teamwork,Problem Solving,Customer Service,Compassion,Consideration,Attention to Detail

About Kiawah Island Golf Resort

Located along 10 miles of pristine beach about 25 miles south of Charleston, S.C., Kiawah Island Golf Resort consistently ranks as one of the country’s top resorts. It includes The Sanctuary at Kiawah Island Golf Resort, the resort’s Forbes Five Star/AAA Five Diamond 255-room hotel and spa, nearly 500 private villas and luxury homes, over one dozen dining establishments, and five championship golf courses, including The Ocean Course, host of the 1991 Ryder Cup, the 2012 PGA Championship and 2021 PGA Championship. For 15 of the past 17 years, the resort has ranked as the number-one tennis resort in the world by TennisResortsOnline.com, and features acclaimed recreation and nature programs.

Team size: 501-1,000 employees
LinkedIn: Visit
Industry: Hospitality
Founding Year: 1976

What you'll do

  • Telephone Operators answer incoming calls and direct them to the appropriate staff while resolving guest challenges. They also take and execute wake-up calls and manage guest requests.

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Frequently Asked Questions

What does a Telephone Operator do at Kiawah Island Golf Resort?

As a Telephone Operator at Kiawah Island Golf Resort, you will: telephone Operators answer incoming calls and direct them to the appropriate staff while resolving guest challenges. They also take and execute wake-up calls and manage guest requests..

Why join Kiawah Island Golf Resort as a Telephone Operator?

Kiawah Island Golf Resort is a leading Hospitality company.

Is the Telephone Operator position at Kiawah Island Golf Resort remote?

The Telephone Operator position at Kiawah Island Golf Resort is based in Charleston, South Carolina, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Telephone Operator position at Kiawah Island Golf Resort?

You can apply for the Telephone Operator position at Kiawah Island Golf Resort directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Kiawah Island Golf Resort on their website.