About this role
Position Summary: The Group Reservations Coordinator assists the Group Reservations Manager with processing and maintaining accurate group rooming arrangements for The Sanctuary Hotel and Resort Villas. This role requires strong attention to detail, effective communication, and the ability to manage multiple tasks while providing professional service to guests and team members.
Pay Rate: Pay Rate: The rate of pay listed on job boards are auto-generated numbers. Kiawah Island Golf Resort’s actual rate of pay will be determined during the hiring process.
Qualifications:
- High school graduate, or equivalent, is preferred.
- Must be able to work both independently and in a team environment.
- Ability to multi-task, works well under pressure, and is detail oriented.
- Good to excellent communication skills in English, both written and verbal.
- Must be familiar with Microsoft Suite (Word, Excel, Outlook, etc.).
Expectations & Responsibilities:
- Reports directly to and assists the Group Reservations Manager
- Responsible for performing all duties associated with processing group rooming arrangements for The Sanctuary hotel and Villas.
- Responsible for managing and ensuring accuracy of resort (Villas) and hotel group room reservations forms.
- Provide friendly, professional, and attentive service throughout all communication with coworkers and guests.
- Work closely with members of Group Reservations.
- Performs quarterly system audit for accuracy; SalesForce and Agilysys.
- All other duties, as assigned.
Essential Physical Requirements:
- 90% work in a seated environment
- 90% communicate via email
- 10% communicate verbally with guests through phone conversation on occasion.
Perks & Benefits:
- Exclusive Discounts offered at the Hotel & Villas, 5 Golf Courses, Spa, Restaurants, Recreation and Retail Shops
- Employee Meal Program
- Employee Trainings and Appreciation Events throughout the year
- Recognition Awards and Incentive Events, Peer to Peer Recognition
- Leadership & Career Development
- Bi-annual Wellness Fair
- Free Parking!
- Medical, Dental, Vision, Short Term & Long Term Disability, Life Insurance and Vacation Pay - available for Full Time employees after 60days of employment.
- 401k – available after 30 days of employment
Our Story:
Kiawah Island Golf Resort is a destination for luxury golf and beach vacations near Charleston, South Carolina. We offer Five-Star accommodations, world-class resort amenities, award-winning recreational activities, and some of the most respected golf courses in the nation.
The resort concentrates on hiring the best individuals. Each of our talented and skilled employees strive for our mission to be recognized as the best golf and tennis resort on the East Coast. We are committed to providing employees with caring, gracious service in the traditions of genuine southern hospitality.
Join the BEST, APPLY NOW and Work in Paradise!
Other facts
About Kiawah Island Golf Resort
Located along 10 miles of pristine beach about 25 miles south of Charleston, S.C., Kiawah Island Golf Resort consistently ranks as one of the country’s top resorts. It includes The Sanctuary at Kiawah Island Golf Resort, the resort’s Forbes Five Star/AAA Five Diamond 255-room hotel and spa, nearly 500 private villas and luxury homes, over one dozen dining establishments, and five championship golf courses, including The Ocean Course, host of the 1991 Ryder Cup, the 2012 PGA Championship and 2021 PGA Championship. For 15 of the past 17 years, the resort has ranked as the number-one tennis resort in the world by TennisResortsOnline.com, and features acclaimed recreation and nature programs.
What you'll do
- The Group Reservations Coordinator assists the Group Reservations Manager with processing group rooming arrangements and ensuring accuracy of reservations. They provide professional service to guests and team members while managing multiple tasks.
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