About this role
Keysight is the world’s premier electronic measurement company, helping lead technology companies unlock measurement insights through our innovative hardware and software measurement solutions.
Our people are passionate about driving customer success, and IT plays a critical role in supporting this mission. To further enable our business, Keysight IT has launched a global initiative to offer MacBooks as a standard device choice for our users. We are now seeking a highly motivated professional to help elevate this program within our Endpoint Technology & Services organization.
The macOS Senior Engineer role combines strong technical expertise with leadership responsibilities. In this position, you will play a key role in advancing our global MacBook platform. You will design, maintain, and enhance the technical infrastructure that powers our macOS ecosystem, build automation to scale the platform efficiently, and drive continuous service improvements. Additionally, you will collaborate closely with support teams to ensure our users enjoy a seamless and productive experience with their MacBooks.
Responsibilities
- Infrastructure Management
Administer, configure, and continuously enhance our Kandji MDM environment to ensure a scalable, secure, and reliable macOS platform. - Package Engineering & Software Delivery
Build and maintain a user‑friendly software catalog, including automated packaging, patching workflows, and lifecycle management to deliver a seamless application experience. - Security & Compliance Partnership
Collaborate with Information Security and Compliance teams to implement and maintain best‑in‑class security controls for macOS, including deep integration with CrowdStrike and other enterprise protection tools. - Automation & Solution Development
Design and develop automation, tools, and scripts that improve user experience, reduce operational overhead, and accelerate ticket resolution. Perform ticket deep dives, communicate findings to stakeholders, and drive continuous service improvement. - Service Reliability & Vendor Management
Coordinate outage and emergency communications, ensure proper visibility across the organization, and manage vendor relationships required for daily operations and platform evolution. - SCRUM & Platform Strategy
Own and refine the strategic platform backlog, partnering with product owners and engineering teams to deliver capabilities that enhance employee productivity and overall macOS user experience.
Qualifications
- Education & Experience
Bachelor’s degree or equivalent professional experience. - macOS Expertise
Strong hands‑on experience with macOS. Kandji MDM engineering experience is highly valued but not required; willingness to learn is essential. Experience with at least one enterprise macOS MDM platform (Kandji, Jamf, Intune) is required. - Large‑Scale macOS Environment Management
Demonstrated experience managing and supporting an enterprise macOS environment with 1,700+ devices, including robust software deployment and lifecycle management. - Executive Support
Proven ability to support C‑level executives, including rapid issue diagnosis, prioritization, and communication under pressure. - Scripting & Automation
Proficiency in scripting/coding (e.g., Bash, Python, REST API integrations) to develop automations, tooling, and platform enhancements. - Identity & Provisioning Knowledge
Working knowledge of Windows Active Directory / Entra ID integration with macOS, as well as Apple Business Manager / DEP enrollment processes. - Agile Delivery & Tooling
Experience working in Agile SCRUM environments, with solid knowledge of the Atlassian tool suite (Jira, Confluence, Bitbucket) and Git-based code repositories. UI/UX or design skills are a plus. - Analytical & Project Management Skills
Strong problem‑solving abilities, with a self‑starter mindset and the capability to independently drive initiatives in a results‑oriented culture. - Multitasking & Prioritization
Ability to manage multiple tasks and deadlines in a fast‑paced environment while maintaining accuracy and efficiency. - Communication Skills
Excellent verbal and written communication skills in English, with clear articulation and an ability to convey complex topics to technical and non‑technical audiences.
Careers Privacy StatementKeysight is an Equal Opportunity Employer.
Other facts
About Keysight Technologies, Inc.
Keysight empowers innovators to explore, design, and bring world-changing technologies to life.
As the industry’s premier global innovation partner, Keysight’s software-centric solutions serve engineers across the design and development environment, enabling them to deliver tomorrow’s breakthroughs at speed and with reduced risk.
Keysight leverages its strength as the world’s leading test and measurement provider and today enables innovators to push the boundaries of engineering by quickly solving design, emulation, and test challenges to help create the best product experiences.
Whether you're looking to improve your design and development process, optimize and secure your network, or harness AI and digital twins to get a head start on technologies like 6G, AV and EV, IoT, or quantum computing — Keysight accelerates innovation across the workflow with intelligent insights built on the most accurate measurements. Our fusion of technology knowledge, measurement science expertise, and tailored solutions helps you forge ahead with confidence in our connected and dynamic world.
Keysight Technologies (NYSE: KEYS) is an S&P 500 technology company, headquartered in Santa Rosa, California, with offices and manufacturing worldwide. Keysight owns 2,000+ patents and our ~15,000 employees work with nearly 32,000 customers worldwide to start technology revolutions. Keysight customers span the communications, industrial automation, aerospace and defense, automotive, energy, semiconductor, and general electronics markets.
Join us! To accelerate innovation to connect and secure the world, innovators start here, with Keysight.
What you'll do
- The macOS Senior Engineer will design, maintain, and enhance the technical infrastructure for the macOS ecosystem while building automation to scale the platform efficiently. The role also involves collaborating with support teams to ensure a seamless user experience with MacBooks.
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