About this role
Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
Optical Application Engineers play a pivotal role in enabling advanced optical solutions across diverse domains. Their expertise spans imaging, illumination, lighting, and photonics, ensuring optimal performance and high yield rates for products in industries such as automotive, general lighting, display technologies, and more. These engineers drive innovation by bridging cutting-edge optical design engineering solutions with real-world applications.
Responsibilities
What You’ll Be Doing:
- Support pre-sales activities by providing technical guidance, demonstrations, and resource coordination to help customers evaluate and adopt Keysight solutions.
- Provide proactive technical support for customers and prospects across imaging, illumination, lighting, and photonics applications.
- Partnering with the sales and marketing teams to understand and meet customers’ technical and business challenges.
- Identifying, diagnosing, troubleshooting, and resolving issues in a customer environment.
- Gather and filter customer feedback to provide clear, actionable insights for improving product usability and adoption.
- Prepare and organize technical resources for support, training, webinars, and customer visits.
- Share analyzed and structured information with internal teams to facilitate discussion and enable appropriate resource allocation.
The Impact You Will Have:
- Enhancing customer satisfaction and loyalty through exceptional technical communications.
- Driving the adoption and usability of Keysight' optical system design and analysis software.
- Facilitating the successful implementation of cutting-edge optical solutions in diverse industries.
- Contributing to the continuous improvement of Keysight' products based on customer feedback and insights.
- Strengthening Keysight' reputation as a leader in optical system design and analysis software.
Qualifications
What You’ll Need:
- Bachelor, Master. in Optics, Optical Sciences, Engineering, Physics, or related fields.
- Experience with optical design tools and illumination or photonics software is a plus.
- Strong communication, analytical and troubleshooting skills.
- Excellent English communication skills.
Who You Are:
- Skilled in problem-solving and managing concurrent projects.
- Strong interpersonal and organizational abilities.
- Proactive, detail-oriented, and self-motivated.
- Skilled at uncovering critical details through effective customer communication.
- Proficient in analyzing gathered information and presenting key findings to the team for discussion.
- Willing to travel domestically and occasionally internationally.
Other facts
About Keysight Technologies, Inc.
Keysight empowers innovators to explore, design, and bring world-changing technologies to life.
As the industry’s premier global innovation partner, Keysight’s software-centric solutions serve engineers across the design and development environment, enabling them to deliver tomorrow’s breakthroughs at speed and with reduced risk.
Keysight leverages its strength as the world’s leading test and measurement provider and today enables innovators to push the boundaries of engineering by quickly solving design, emulation, and test challenges to help create the best product experiences.
Whether you're looking to improve your design and development process, optimize and secure your network, or harness AI and digital twins to get a head start on technologies like 6G, AV and EV, IoT, or quantum computing — Keysight accelerates innovation across the workflow with intelligent insights built on the most accurate measurements. Our fusion of technology knowledge, measurement science expertise, and tailored solutions helps you forge ahead with confidence in our connected and dynamic world.
Keysight Technologies (NYSE: KEYS) is an S&P 500 technology company, headquartered in Santa Rosa, California, with offices and manufacturing worldwide. Keysight owns 2,000+ patents and our ~15,000 employees work with nearly 32,000 customers worldwide to start technology revolutions. Keysight customers span the communications, industrial automation, aerospace and defense, automotive, energy, semiconductor, and general electronics markets.
Join us! To accelerate innovation to connect and secure the world, innovators start here, with Keysight.
What you'll do
- The role involves supporting pre-sales activities by providing technical guidance and demonstrations to help customers adopt Keysight solutions, alongside offering proactive technical support across various optical applications like imaging and photonics. Engineers will also partner with sales and marketing, diagnose issues, and gather customer feedback to improve product usability.
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