Location:

4910 Tiedeman Road, Brooklyn Ohio

Position Summary

The Process Engineer acts as a strategic partner and technical problem-solver, bridging business needs with technology solutions. You will lead process evaluations, gather requirements, and deliver recommendations that improve efficiency, automation, and scalability. This position is critical in shaping future-state processes for fraud operations and loan services, ensuring alignment with organizational goals and emerging technologies.

Responsibilities

• Apply process engineering expertise to design innovative, long-term solutions aligned with strategic objectives
• Lead projects focused on core business processes to improve client and employee experience, reduce expense, and increase revenue
• Partner with stakeholders to evaluate and implement new technologies and processes that deliver consistency and scalability
• Create and maintain documentation for process evaluations and recommendations
• Use tools such as process mapping and mining to assess capability and identify optimization opportunities; communicate findings to stakeholders to develop specifications
• Leverage technical documentation and project artifacts to deliver improved resiliency, monitoring, and high availability
• Collaborate across Next Gen Enterprise Transformation and cross-functional teams to foster openness and inclusiveness while delivering measurable results
• Stay adaptable as responsibilities may evolve with changing business needs

Education Qualifications

• Bachelor's Degree required; Bachelor’s in Computer Science or Operational Excellence preferred

Experience Qualifications

• 5+ years of experience as a Business or Systems Analysts and/or Process Engineer
• Strong presentation, facilitation, and relationship-building skills across all organizational levels
• Expertise in process simulations, SOP development, and process engineering tools.
• High-level knowledge of Robotic Process Automation (RPA tools), such as UiPath, Blue Prism, or Automation Anywhere
• Analytical thinker with a focus on coordinating intake processes, gathering business and technical requirements, and serving as the primary liaison across teams
• Ability to lead cross-functional meetings, manage multiple projects, and ensure deadlines are met with minimal oversight

Preferred Skills

• Experience in process mining, design, and data analysis preferred
• Experience with working in Information Technology
• Experience with data integration and data schemas
• Familiarity with business process roadmaps and automation strategies
• Agile or Lean Six Sigma methodologies

 

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $61,000.00 - $94,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 02/16/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [email protected].

 

 

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