About this role
Requisition ID 62774
Position Type FT Fixed Term
Workplace Arrangement #LI-Onsite
About Kerry
About the role
Work Location 1Powerhouse, PJ (5mins walk from MRT Bandar Utama)
Reporting To Regulatory Team Lead
Working Hours 12.00pm – 9.00pm
The primary role is to manage day-to-day Regulatory queries and information fulfilment from both internal and external stakeholders in relation to the finished good which are produced within the Region of Europe. This role requires close partnership with relevant Regulatory Scientific Affairs, RD&A, Quality and Account Managers. It plays a key role in driving business growth and providing a competitive advantage by ensuring that all customer-facing information is accurate, consistent, and efficiently delivered the first time.
Key responsibilities
- Responsible for efficiently and timely executing various regulatory product documentation and requests, adhering to the agreed service timeline.
- Accurately manage technical and customer documents and data within tight timeframes, using established processes and structures.
- Develop and maintain various documents, including technical documentation for commercialized products and standard operating procedures. This role requires working with multiple different software and databases to gather and manage the necessary information.
- Develop and maintain effective working relationships between internal stakeholders (RDA, QA, Operations, and Commercial) and external stakeholders.
- Responsible for managing and meeting individual and overall department Key Performance Indicators, striving for excellence in all KPI-related activities.
- Collaborate with internal and external stakeholders to drive continuous excellence initiatives, proactively identifying and implementing process improvements.
- Conduct administrative tasks within defined guidelines, including maintaining accurate records, managing correspondence, scheduling meetings, and ensuring compliance with company policies and procedure
- Remain fully flexible to meet business requirements.
Qualifications and skills
- Degree in Food Science, Chemistry, Biology, Biotechnology, or related Life Science discipline.
- Minimum 1-3 years of related experience in food industry in Regulatory, Quality Assurance or R&D
- Extensive knowledge on quality management and regulation associated with food industry.
- Experienced in dealing with customer queries request management.
- Possess excellent interpersonal and communication skills in leading discussions and presentations.
- Experienced in working with cross functional team for a common objective and goals.
- Experience in SAP, Optiva, Power BI, and Salesforce systems is an advantage.
Functional Competencies
- Ensure compliance with food safety regulations while providing accurate regulatory guidance and decision-making support.
- Address inquiries effectively and ensure customer needs are met with accurate regulatory information.
- Manage regulatory processes, documentation, and related administrative tasks efficiently.
Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.
Recruiter #LI-NA1
Posting Type LI
Other facts
About Kerry Group
Every day, millions of people throughout the world consume foods and beverages containing Kerry’s taste and nutrition solutions. We are committed to making the world of food and beverage better for everyone, and dedicated to our Purpose, Inspiring Food, Nourishing Life.
At Kerry, we are proud to provide our customers – some of the world’s best-known food, beverage and pharma brands – with the expertise, insights and know-how they need to deliver products that people enjoy and feel better about consuming.
Kerry is a company rich in heritage and resources. Over the past five decades, our focus on changing lifestyles, the globalisation of food tastes and ever-evolving consumer needs has brought us to a market-leading global position.
Today, we are firmly established as a world leader in the food, beverage and pharma industries, with 22,000+ staff and 150+ innovation and manufacturing centres across 30+ countries.
Learn more about Kerry: www.kerry.com
What you'll do
- The primary role is to manage day-to-day regulatory queries and information fulfillment from both internal and external stakeholders. This includes executing regulatory product documentation and requests efficiently and accurately.
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