About the role

We are setting up a HR Services Hub in our Headquarters in Tralee, Co. Kerry to service our sites and businesses across Ireland, the UK and Northern Ireland. This Services Hub will provide comprehensive solutions for employees, managers and other business partners through HR technology and common processes.

The employee population for this client group is in the region of 1600 ranging from the most senior executives in the business to manufacturing sites.

This role will be hybrid, based in Tralee, Co. Kerry, and will report to the HR Hub Services Lead. As HR Advisor you will provide support and guidance on human resources matters, including employee relations, policy implementation, and compliance with both UK and Ireland labour laws. Key responsibilities include coaching managers, assisting with recruitment and performance management, ensuring policy adherence, and handling employee engagement and change management initiatives. This role requires strong interpersonal skills, a solid understanding of employment law, and the ability to manage sensitive HR situations effectively.

At Kerry Dairy Ireland we offer a flexible working policy.

What will I be doing?

• Advise and coach managers and employees on various HR-related issues and conflicts.
• Ensure HR policies are understood and implemented correctly across the organization.
• Oversee or support the hiring, payment, and departure of staff.
• Support and guide managers on performance-related matters.
• Maintain up-to-date knowledge of employment laws and regulations in both UK and Republic of Ireland to ensure workplace compliance.
• Work with HR teams to develop and implement strategies for employee engagement and manage change initiatives.
• Ensure excellent customer service is delivered to all customers at all times.
• Act as a second point of escalation for any complex stakeholder issues, where guidance or the benefit of deeper experience is required and ensure that all issues are dealt with in a prompt, professional and efficient manner.
• Work with Talent and Learning team to identify people management training needs and support coordination and delivery as appropriate.
• Manage cases in the most complex or large-scale cases with legal implications and coordinate the case manage process using the required technology and methods of communication, looking for opportunities to resolve the matters informally where appropriate.
• Co-ordinating and delivering training and development to People Managers.
• Providing evidence-based advice and guidance to People Managers on emerging trends and patterns in their area and among their team members. Supporting them to address people challenges on the horizon. This may include absence trends, rising cases of disciplinary or grievance.
• Providing insightful, intelligent reporting to customers to support and maximise business performance.
• Working across the HR team to deliver and improve SLA’s and performance, thereby demonstrating added value to the business.
• Fostering a culture of service excellence with your colleagues, role modelling this and coaching other team members to deliver true “best in class” services to all.

What do I need to be successful?

In Kerry Dairy Ireland we understand that people have very different career trajectories and experiences. In order to be successful in this role we would be looking for the right competencies and aptitudes as well as your proven track record of success in a similar role and environment.

These include

• HR or related qualification or equivalent work experience.
• A minimum of 5 years’ experience in HR.
• The ability to communicate effectively and build relationships with employees and management.
• Thorough knowledge of UK and Irish labour laws and regulations.
• Previous experience in working in a fast-paced client facing environment.
• Detail conscious, rigorous, professional, responsible, organised and methodical.
• Analytical and problem-solving skills.
• Excellent verbal and written communications skills.
• Microsoft Word, Excel and PowerPoint experience.

What will I get in return?

At Kerry Dairy Ireland, we believe in giving talented, curious people the opportunity to make a difference. We work as a team, searching for the best ways to inspire food and nourish life. We are a community of innovators, working across disciplines to solve global food challenges with a fresh approach. We want you to achieve whatever you put your mind to.

We also offer

• 25 days annual leave (excluding bank holidays)
• Hybrid working
• Health Care
• Matched pension scheme
• Benefits platform offering discounts and cashback on major retailers.

About Kerry Dairy Ireland

Kerry Dairy Ireland is a vertically integrated farm-to-fork business with a very substantial consumer foods presence and a leading nutritional and dairy ingredients division, delivering high-quality dairy solutions with a focus on sustainability and innovation. From partnering with local family farms to producing world-class dairy products, we ensure every step of our value chain reflects our commitment to excellence.

With over 50 years’ experience in milk processing, dairy and nutritional technology advancement, and product innovation, we are a key stakeholder in the global food industry and creators of a strong portfolio of market leading dairy brands including Cheestrings, Charleville and Coleraine Cheese, Dairygold, Golden Cow and our new SMUG range. Our from food, for food culture and deep-rooted connection to our 2,800 milk suppliers differentiates our business and offers captivating opportunities for our customers and consumers.

Our dairy comes from some of the world’s richest grazing land and is produced by a network of Irish family farms that have one of the lowest carbon footprints in the world. Through a combination of expertise, innovation, and sustainability, Kerry Dairy Ireland is proud to shape the future of dairy while meeting the diverse needs of our farmers, customers, and communities.

Headquartered in Tralee, Co. Kerry, we operate multiple manufacturing facilities in the southwest of Ireland, including Listowel, Charleville, Newmarket, and Farranfore. Additionally, we manage 29 Farm & Home stores throughout the region, ensuring comprehensive coverage and service. In Northern Ireland and the United Kingdom, our presence extends to key locations in Portadown, Coleraine, and Ossett.

Globally, Kerry Dairy Ireland employs over 1,600 dedicated professionals across Ireland, Northern Ireland, the UK, USA, Netherlands, Spain, Germany, and China. In 2024, we achieved a turnover of approximately €1.3 billion, reflecting our commitment to excellence and growth.

Get in touch today!

In Kerry Dairy Ireland we benefit from the knowledge of our colleagues who bring a diverse range of cultures, backgrounds, lifestyles and experiences. One team fostering an inclusive culture that, above all, inspires food and nourishes life. One culture where everyone brings their unique perspectives and experiences to help make us better, together. We are committed to nurturing an environment of positivity and inclusiveness, where everyone can be at their best, both personally and professionally.

Our recruitment, selection and assessment process are based on the skills and competencies of the specific roles and based entirely on merit.  We are committed to and value Diversity and Inclusion in all recruitment processes within Kerry and do not discriminate based on gender, race, class, economic status, ethnic background, sexual orientation, age, political beliefs, veteran status, marital status or any other protected characteristic.