About this role
About Kerry
About the role
Role Description, Skills, Experience and Qualifications required Build trusted relationships with assigned Growth customers, provide solutions, and continually delight them with a positive, customer-centric attitude. Provide professional timely, reliable, consistent and professional communication with internal and external customers. Partner with Account Managers to keep them apprised of insights, issues and opportunities.
Act as primary contact between the key strategic customers (Growth/ Stars Accounts) and Kerry delivering a world class customer experience for our customers. Respond consistently to our customer's needs, understanding that customer relationships are built on positive engagements, outcomes and experiences. Demonstrate excellent customer service abilities and interpersonal skills, the ability to operate in a dynamic customer centric environment, providing consistent service to drive best in class service with the passion to support our customers.
Key responsibilities
Qualifications
Bachelor's degree (or equivalent experience)
2-3 years in a customer facing role
Experience in Customer service, account management or sales support, desirable if experience is in food, beverage or pharma sector
Proficient in Microsoft applications
Ability to navigate multiple systems simultaneously
Order to invoice experience in SAP and Salesforce
Qualifications and skills
The pay range for this position is $19.93 - $32.31 per hour. Kerry typically does not hire an individual at the top or near the top of the range, as we are a pay-for-performance company, and this range is set to continue to reward performance annually while in role. Compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate within the above range may be influenced by a variety of factors including skills, qualifications, experience, and internal equity. Kerry offers a competitive benefits package, including medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, Employee Share Plan, Life, disability, and accident insurance, and tuition reimbursement. This job posting is anticipated to expire on 02-28-2026
Kerry is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age disability, protected veteran status or other characteristics protected by law. Kerry will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen. Additional information can be found at Know Your Rights Workplace Discrimination is Illegal (dol.gov).
Other facts
About Kerry Group
Every day, millions of people throughout the world consume foods and beverages containing Kerry’s taste and nutrition solutions. We are committed to making the world of food and beverage better for everyone, and dedicated to our Purpose, Inspiring Food, Nourishing Life.
At Kerry, we are proud to provide our customers – some of the world’s best-known food, beverage and pharma brands – with the expertise, insights and know-how they need to deliver products that people enjoy and feel better about consuming.
Kerry is a company rich in heritage and resources. Over the past five decades, our focus on changing lifestyles, the globalisation of food tastes and ever-evolving consumer needs has brought us to a market-leading global position.
Today, we are firmly established as a world leader in the food, beverage and pharma industries, with 22,000+ staff and 150+ innovation and manufacturing centres across 30+ countries.
Learn more about Kerry: www.kerry.com
What you'll do
- Build trusted relationships with assigned Growth customers and provide solutions to delight them. Act as the primary contact between key strategic customers and Kerry, ensuring a world-class customer experience.
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