Senior Bid Workstream Leader Operation - Mass Transit F/M 

Ingénierie 

Keolis, a global leader in shared mobility, makes life easier for millions of passengers every day. We provide safe, efficient, and sustainable public transport solutions that enhance the attractiveness of local communities. In 2024, the Group achieved revenue of 7.7 billion euros. Present in 13 countries, we know our 70,000 employees are the cornerstone of our success.

Context

Keolis operates in a fast-moving international market where winning bids and scalable delivery are critical. We are optimizing our core business—Mass Transit operation—through rigorous knowledge management and standardized processes and KPIs across our networks. This role transforms proven expertise into consistent, high-performance execution worldwide.

This position requires approximately 50% travel (within France and/or internationally).

Missions

The Operations Workstream Leader defines strategy and translates it into execution and delivers all tender-related outputs on time while ensuring cross‑workstream alignment. The role combines service design, operational coordination, and data‑driven decision‑making to achieve reliable, efficient, and customer‑centric operations.

Strategy & Organization

• Identify client requirements and expectations regarding operations for each project

• Define and implement the organizational structure for operations; develop and write the operational concept

• Set the strategy for the Operations Workstream and ensure alignment with project objectives and stakeholder needs

• Lead and coordinate subject matter experts to ensure high-quality, timely deliverables
  

Production & Coordination of Deliverables

• Lead the planning and performance management for operations

• Coordinate the preparation and delivery of all operational plans (concepts of operations, initial operations plan, business continuity plan)

• Participate in competitive dialogue with the client, representing the operations perspective

• Interface closely with other workstreams (HSQE, customer experience, HR, commercial) and partners to ensure seamless integration with all aspects of the bid and project

• Ensure pricing and operational inputs are provided for the financial model

• Support the design & continuous improvement of operations and maintenance (aiming for optimum customer experience, flexible design, cost efficiency)
  
  

Risk Management & Decision Support

• Identify, assess, and mitigate risks specific to operations within the project scope

• Contribute to scenario analysis and operational decision-making

• Provide clear, evidence-based recommendations to leadership and stakeholders
  
  

Bid & Contract Management

• Draft or review technical sections of bids related to operations

• Review and contribute to operation and maintenance contracts and related legal documents

Profile

Core Operational Expertise

• Minimum of 10 years’ proven experience in managing operations for rail systems (train, metro, tram), with a solid track record in project delivery for major operational projects

• Good knowledge of rail safety regulations and frameworks governing industrial workforce management (union management, HSQE, Environmental)
  
  

Business, Planning & Analytical Skills

• Ability to define operational strategies, lead bid writing, and conduct detailed contract reviews for operations and maintenance

• Demonstrated experience in cross-functional business areas such as finance, human resources, employee relations, HSQE, and operations

• Experience in identifying and managing operational risks and contributing to business continuity planning
  
  

Management & Stakeholder Engagement

• Strong experience working with subcontractors and partners: preparing technical specifications, reviewing offers, and managing contract negotiations and execution

• Practical experience in organizational transformation, change management, or workforce transformation is an advantage

• Experience in coordinating cross-functional teams and delivering quality outcomes under pressure, especially in multicultural environments
  
  

Communication & Leadership

• Excellent communicator and team leader; able to distill complex topics into concise, actionable plans

• Strong synthesis and influencing skills, both written and spoken
  
  

Languages & Mobility

• Working proficiency in English (writing, speaking, and reading); additional languages are appreciated
  
  

Location: Based in Lyon or Paris; approximately 50% travel required (France and international), with frequency dependent on tenders and project needs.

What we have to offer ?   

• Multiple mobility opportunities in France and internationally 

• A 13th month bonus 

• 15 additional RTT days 

• A retirement savings plan and a time-savings account 

• A company cafeteria or meal vouchers 

Why join us ?

By joining the Keolis Group, you become part of an organization committed to the growth of its employees and to societal and environmental challenges through: 

• A management model that fosters strong professional relationships based on mutual trust, enabling everyone to reach their full potential 

• An ambition to become the leader in low-carbon mobility and to improve environmental performance (pollution prevention; optimizing energy consumption…) 

• Strong policies on diversity and non-discrimination (GEEIS-certified since 2016 and signatory of the Diversity Charter) 

Information complémentaire :

Si votre poste est en lien direct avec la sécurité des personnes et des biens vous serez susceptible de faire l'objet d'une enquête administrative.
Décret n°2017-757 du 3 mai 2017 et n°2022-770 du 2 mai 2022.

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