Engagement Specialist / Recovery Coach (26-04)

Position: Engagement Specialist / Recovery Coach 

Req.#: 26-04

FTE: Less than part-time, Non-Exempt

Department/Location: Access Services

Compensation: $17.24 - $22.86. The final job offer is based on several factors (internal equity, skills, education, experience, and credentials).

Network180 employees make a difference in people’s lives every day, making our community a better place to live. We are the behavioral health community organization responsible for the delivery of mental health, substance abuse treatment coordination, and developmental disabilities services for Kent County. We need individuals who are passionate about making a difference by helping others. 

We are seeking an Engagement Specialist / Recovery Coach. 

Engagement Specialist 

This position is located at Mel Totter Ministries and Network180 site(s).

If assigned to Substance Use Engagement Center, where individuals who are actively intoxicated and/or individuals who have recently used alcohol or other drugs can safely recover from acute intoxication, will engage with the individuals accessing the center, performing needs assessments, completing recovery plans, and referring to appropriate services. The SUD Engagement Center will provide alternatives to jail, emergency departments, and other emergent behavioral health services. This service will not provide long-term (more than 23 hours) housing, medical detoxification, psychiatry, or residential substance abuse treatment, however linking and coordination with these types of community resources will be provided. Additional resources provided will include access to showers and hygiene products, food, and clothing.

If assigned to other areas of Mel Trotter, ensure individuals understand their care, assisting them with medical follow through, building rapport and following up after appointments to encourage honest/accurate communication and reporting of symptoms/problems to the medical team. Determine which individuals may need to be directed to behavioral health screening and assisting them in access. Assist individuals towards harm reduction, wellness, and readiness for treatment.

When working as part of the community‑based program, engagement specialists will collaborate with partner programs such as Catherine’s Health Center, Homeless Outreach, Mobile Crisis Response, GRPD Co‑response, and Mel Trotter Ministries. These programs will refer individuals to peer recovery services, and engagement specialists will respond directly in the community to support those referrals.

Recovery Coach 

The Recovery Coach will assist individuals in understanding and accessing substance use disorder services.  The Recovery Coach will model competency in recovery and demonstrate on-going coping skills.  The Recovery Coach will bring their lived experience and peer perspective to the Treatment and Support Court (multidisciplinary) Team.

When working in the Treatment and Support Court at 17th Circuit Court: The Recovery Coach will primarily work in a community-based setting with clients with co-occurring severe mental illness and severe substance use disorder and in the early stages of change. The Coach will work as a team with a Therapist and Probation Officer, and they will primarily provide out-reach to clients who may be ambivalent about treatment or having difficulty sustaining sobriety.

When working as part of the Mobile Crisis Response Team: A Recovery Coach will work in conjunction with clinicians to provide crisis intervention services in homes, shelters, doctors’ offices and emergency departments, schools, treatment facilities, Adult Foster Care Homes, and other community locations. The coach will be responsible for completing seven-day follow-up contact with individuals who receive crisis intervention services from the Mobile Crisis Response Team.

This position is 16 hours a week, 6:00 am to 2:00 pm every other Saturday and Sunday There are no on call, or holiday requirements for this position.

MINIMUM QUALIFICATIONS: 

MINIMUM QUALIFICATIONS FOR RECOVERY COACH: 

Work effectively in a multicultural environment and skills and capabilities of bridging language/cultural barriers to Network180 services within diverse communities

Job interviews are being conducted in person or via the internet. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed on the job description are representative of the knowledge, skill, and/or ability required.  For a detailed job description and responsibilities please review the job description.  Network180 is an Equal Opportunity Employer. Network180 participates in E-Verify. 

Network180 is a drug and alcohol-free workplace, which includes the prohibition of medical and recreational marijuana use. Successful completion of a drug screen is part of our background check process.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assistance with the application process may be requested through the Human Resources Department at 616 336-3909 or [email protected]. 

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.