Administrative Assistant
full-time•Washington
About this role
KeenLogic is seeking an Administrative Specialist to join our team on Capitol Hill working within the Agency Connection Center at the U.S. House of Representatives. This is an onsite role Monday through Friday. The hours for this position are 8:30 AM to 5:30 PM. This is a full-time position offering full health benefits, PTO, 401k, and monthly reimbursement for travel.
Background:
The Administrative Specialist will be expected to provide consistent front desk coverage and cultivate a positive working environment within the CEC’s main storefront location. The incumbent will also work alongside the First Call team and CEC staff, helping to triage customers and provide seamless customer experiences to Members of Congress, Committees, Leadership and Congressional staff.
Required Qualifications:
Job Duties:
Background:
The Administrative Specialist will be expected to provide consistent front desk coverage and cultivate a positive working environment within the CEC’s main storefront location. The incumbent will also work alongside the First Call team and CEC staff, helping to triage customers and provide seamless customer experiences to Members of Congress, Committees, Leadership and Congressional staff.
Required Qualifications:
- Must be a U.S. Citizen
- Must be eligible for a government clearance
- Associate degree or certification from an accredited business school, technical school, junior college, or university
- 3+ years of experience providing administrative support, including triaging and coordinating work requests and activities, scheduling meetings and events, and managing records
- Experience using various automated office systems and software programs, including record management systems
- Experience in coordination; ability to manage schedules and triage tasks
- Experience in developing reports
- Bachelor’s degree
- Ability to understand general management theories, concepts, and principles
- Knowledge of and ability to establish and maintain administrative and quality assurance processes
- Ability to review, understand, and retain knowledge of House Rules, Committee and CAO policies and procedures, as well as specific Business Unit and Department practices and procedures.
- Ability to analyze problems and recommend appropriate solutions/changes
- Ability to establish effective working relationships with senior staff and other high-ranking officials
- Ability to handle sensitive and confidential matters with tact, as well as the ability to exercise judgment and discretion.
Job Duties:
- Prepares sensitive and confidential reports, memoranda, correspondence, and technical documentation
- Notifies and keeps management informed of all relevant workplace issues and initiatives, specific work activities, and policy, procedural, and process initiatives or changes
- Provides general assistance and recommendations and receives adequate instruction, feedback, and guidance from senior Business Unit management regarding sensitive and confidential issues
- Maintains weekly and monthly calendar for assigned area, as well as daily schedules as required
- Schedules appointments, meetings, conferences, and teleconferences as requested
- Receives and provides assistance to customers and office visitors in a courteous, polite, and professional manner; plans and facilitates appropriate professional protocols as required
- Handles incoming calls; answers general/routine inquiries, tracks, forwards, schedules and/or takes messages as appropriate, and ensures that adequate phone coverage is maintained during official business hours
- Routes and tracks correspondence and technical inquiries to appropriate CAO and/or other House offices
- Handles customer requests and information with discretion; disseminates information appropriately when triaging/managing customer requests
- Provides coordination and timely completion of input/data for the CAO Semi-Annual Report as assigned
- Maintains managerial level personnel records for all assigned staff and appropriate general record management system(s) as required
- Ensures the accurate and timely maintenance of attendance and leave records for all assigned staff
Other facts
Tech stack
Administrative Support,Customer Service,Scheduling,Record Management,Coordination,Report Development,Problem Analysis,Confidentiality,Communication,Time Management,Triage,Professional Protocols,Attention to Detail,Judgment,Discretion,Relationship Building
About KeenLogic
ALL OF KEENLOGICS' INTERNAL EMPLOYEES HAVE VERIFIED CHECKMARKS NEXT TO THEIR NAMES ON LINKEDIN.
KeenLogic helps federal agencies move fast, stay secure, and deliver on mission. For more than 13 years, we’ve built a track record of reliable performance and deep technical expertise.
We focus on what matters most to government leaders:
• Digital Transformation — cloud, DevSecOps, data intelligence
• Enterprise IT — Service Desk and Help Desk as a Service
• Cybersecurity — secure systems, applications, and data protection
• Creative Services — 508-compliant communications, video, and design
• Telecommunications — resilient, secure connectivity
Why Government Agencies Trust Us
• 13+ years of zero-failure performance
• Veteran leadership with real mission experience
• CMMI Level III maturity for consistent delivery
• 95% employee retention, creating a stable, trusted team
• Financial strength to start fast and reduce risk
If you want a technology partner who anticipates needs and protects mission success, schedule a capability briefing and see how KeenLogic can strengthen your agency’s future.
📩 [email protected] | 📞 202-417-8829
Team size: 51-200 employees
Website: http://www.keenlogicinc.com
LinkedIn: Visit
Industry: IT Services and IT Consulting
Founding Year: 2012
What you'll do
- The Administrative Specialist will provide front desk coverage and assist in triaging customer requests for Members of Congress and their staff. They will also prepare reports and maintain schedules for the assigned area.
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Frequently Asked Questions
What does a Administrative Assistant do at KeenLogic?
As a Administrative Assistant at KeenLogic, you will: the Administrative Specialist will provide front desk coverage and assist in triaging customer requests for Members of Congress and their staff. They will also prepare reports and maintain schedules for the assigned area..
Why join KeenLogic as a Administrative Assistant?
KeenLogic is a leading IT Services and IT Consulting company.
Is the Administrative Assistant position at KeenLogic remote?
The Administrative Assistant position at KeenLogic is based in Washington, District of Columbia, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Administrative Assistant position at KeenLogic?
You can apply for the Administrative Assistant position at KeenLogic directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about KeenLogic on their website.