Front Desk Shift Leader
full-time•Thira Municipal Unit
About this role
<p>With years of industry experience, our <strong>Workathlon | Recruitment team </strong>is your compass to navigating a rewarding career in the dynamic world of tourism. We specialize in connecting passionate individuals with diverse opportunities spanning entry-level to senior management roles. We believe in fostering an environment where your career journey aligns seamlessly with the growth and success of our tourism initiatives.</p><p>At <strong>Workathlon | Recruitment</strong>, an integral part of <a target="_blank" href="http://Kariera.gr"><strong>Kariera.gr</strong></a>, every career move is a step towards excellence. Choose us as your catalyst for success, and let's shape your future together.</p><p></p><p><strong>Key Responsibilities:</strong></p><p></p><p>· Collaborates with the Front Desk Supervisor to evaluate Front Desk Agents' performance.</p><p>· Participates actively in training programs to enhance personal and team growth.</p><p>· Maintains high standards of behavior, appearance, and professionalism at all times.</p><p>· Greets all guests in a friendly, courteous, and respectful manner.</p><p>· Addresses guest complaints in a prompt and appropriate manner to ensure guest satisfaction.</p><p>· Manages check-ins, check-outs, and reservations, ensuring proper guest room satisfaction to meet the guest preferences.</p><p>· Works closely with various departments to fulfill guest needs and requests, ensuring smooth operations across the hotel.</p><p>· Takes on additional duties as assigned by the Front Desk Supervisor, contributing to the efficient operation of the Front Desk.</p><p>· Ensures a high level of customer service is maintained, upholding the hotel's values and standards</p><p>· Performing other related duties as required by the hotel.</p><p></p><p><strong>Requirements</strong></p><p></p><p>· BA in Hospitality and Tourism Management or relevant studies.</p><p>· Excellent knowledge of the Greek and the English language – knowledge of any other language would be considered an asset.</p><p>· Excellent knowledge of Opera PMS.</p><p>· 2 years minimum experience as a Front Desk Shift Leader in a 4 or 5* Luxury Hotel</p><p></p><p><strong>Company offers:</strong></p><p></p><p>· Fixed Term Contract (season 2026)</p><p>· Career development opportunities.</p><p>· Competitive salary based on experience.</p><p>· Excellent working environment.</p><p>· Accommodation and meals on all working days.</p><p>· Transportation from/to staff houses.</p><p><br></p>
What you'll do
- The Front Desk Shift Leader collaborates with the Front Desk Supervisor to evaluate performance and ensures high standards of customer service. They manage check-ins, check-outs, and guest complaints while coordinating with various departments to meet guest needs.
About Kariera.Recruitment Services Greece
kariera.gr, a Best Workplace for 2020, was co-founded in 1997 by a group of particularly young people. Our primary aim was to provide crucial information and news concerning the labour market to other young people and students who were looking for a job.
In the years that followed, the company set the basis for its development and transformation to a flexible and fast growing organization by providing new career services.
kariera.gr is the leading online recruitment site in Greece. Currently kariera.gr powers the following websites:
http://www.kariera.gr
https://resources.kariera.gr/
http://www.codingschool.eu
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Frequently Asked Questions
What does a Front Desk Shift Leader do at Kariera.Recruitment Services Greece?
As a Front Desk Shift Leader at Kariera.Recruitment Services Greece, you will: the Front Desk Shift Leader collaborates with the Front Desk Supervisor to evaluate performance and ensures high standards of customer service. They manage check-ins, check-outs, and guest complaints while coordinating with various departments to meet guest needs..
Is the Front Desk Shift Leader position at Kariera.Recruitment Services Greece remote?
The Front Desk Shift Leader position at Kariera.Recruitment Services Greece is based in Thira Municipal Unit, Aegean, Greece. Contact the company through Clera for specific work arrangement details.
How do I apply for the Front Desk Shift Leader position at Kariera.Recruitment Services Greece?
You can apply for the Front Desk Shift Leader position at Kariera.Recruitment Services Greecedirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.