Assistant Supervisor - Outfield Experience

Job Title: Outfield Experience Assistant Supervisor-Seasonal            

Job Summary: This position will assist the Outfield Experience Supervisor in day-to-day operations and assume the Supervisor role when the Supervisor is not in the outfield.  Supervisors are expected to anticipate and acknowledge any problems that arise and decide the best course in solving issues as they arise. 

Position Accountabilities/Responsibilities:

• Train and supervise 20+ Outfield Experience Associates. 
• Communicate with seasonal associates about schedules, special events, and other changes that may occur.
• Responsible for department personnel paperwork including disciplinary and payroll  
• Responsible for scheduling employees and approving payroll using Dayforce, when needed
• Be prepared to listen to guests & help address any concerns they may have. 
• Be able to learn and operate a basic handheld credit card device.
• Be “aggressively friendly” to all guests. 
• Maintain a safe and guest-friendly environment and enforce company policies. 
• Other duties as assigned. 
  
  

Position Qualifications, Skills, and Experience Required:

• Supervisory experience preferred.
• 2+ years Guest Service experience preferred.
• Experience with Dayforce Payroll System preferred, but not required.
• Available to work all home games and concerts, including holidays, weekends, and evenings. 
• Able to work in high-pressure environment.
• Professional demeanor and excellent verbal and written communication skills required.
• Must be team-oriented, extremely outgoing, and motivated.
• Must be able to stand for long periods of time.
• Must have availability on days, nights, weekends, and holidays.

Physical Requirements:

• Ability to lift items weighing as much as 15 pounds
• Must be able to be productive in a work environment where the noise level can be high at times
• Must be comfortable walking to navigate the facility to access the office, concourse, etc.
• Must be able to work extended hours and/or weekends as required by deadlines and event scheduling

The physical demands described here are representative of those that may be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to see, talk, and hear. The employee frequently is required to sit for long periods of time; walk; use hands, handle, or feel.

This role is a Part-Time, Non-Exempt opportunity that is not eligible for Company Benefits, 401K, and PTO. The schedule for this position is dependent on our team schedule and is subject to change.