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Data scientist - Customer data
full-timeAmsterdam

Summary

Location

Amsterdam

Type

full-time

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About this role

Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online delivery platform, and our vision is to empower everyday convenience. 

Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role 

As a Data Scientist, you will design and productionize features across all JET markets. Focusing on scaling experiments that optimize customer engagement and marketing effectiveness is where you will bring impact. You will apply advanced techniques such as segmentation, churn prediction, recommendation systems, and uplift modeling to improve the customer experience. You’ll work with MarTech platforms, large-scale data, and statistical models, and you’ll collaborate closely with marketing, product, and engineering stakeholders to turn ideas into data and insights into actions. You’ll also ensure that results are clearly communicated, aligned with business priorities, and actionable across different teams and levels of the organization. We expect not just modelling but also a keen understanding of ML engineering and a hands-on approach. You will be a problem solver and not just a data modeller:

One of your first challenges will be to drive the implementation of a Next Best Action model to support our Marketing teams with Marketing effectiveness while helping our Customers get the best experience with JET. You will share learnings and contribute to NBA for Partners by collaborating with other DnA teams as well. And you will drive our shift towards an experimentation culture by working closely with Product and Experimentation teams.

These are some of the key components to the position: 

  • Design and execute end-to-end experiments to improve the customer experience and marketing effectiveness.
  • Optimize our existing data models and support product personalization.
  • Apply uplift modeling, causal inference, and attribution analysis to drive strategic decisions and measure impact.
  • Partner with Marketing, Product, Tech and Experimentation teams to enable and run targeted experiments and improve customer engagement.
  • Translate complex analyses into clear, actionable recommendations for non-technical stakeholders.
  • Promote a culture of evidence-based decision-making and knowledge sharing.
     

What will you bring to the team?

  • Experience as a Data Scientist, ideally in e-commerce, food delivery, or consumer-facing industries.
  • Proficiency in SQL, Python, and libraries for data science (e.g., pandas, scikit-learn).
  • Experience with cloud environments (GCP, AWS, Azure) and Google Stack (Vertex AI, Looker ML, BigQuery) is preferred.
  • Hands-on experience with experimentation methods (A/B testing, causal inference, uplift modeling).
  • Experience with deep learning is an advantage.
  • Solid understanding of customer analytics (segmentation, churn prediction, personalization, recommendations).
  • Familiarity with MarTech platforms (Braze, Salesforce Marketing Cloud, Adobe) is an advantage.
  • Excellent communication skills and proven ability to manage stakeholders at different levels.
  • An analytical mindset with curiosity and creativity to explore new approaches.
  • Most importantly, excellent at community building and being the glue to a team together

At JET, this is how we play 

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. 

Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side. 

At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again.  

Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belonging 

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. 

What else are we delivering?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.

Are you ready to join the team? Apply now!

Other facts

Tech stack
Data Science,SQL,Python,Machine Learning,Customer Analytics,Segmentation,Churn Prediction,Recommendation Systems,Uplift Modeling,A/B Testing,Causal Inference,Attribution Analysis,MarTech Platforms,Communication Skills,Analytical Mindset,Experimentation

About Just Eat Takeaway.com

Just Eat Take​away​.com is a lead­ing glob­al online deliv­ery mar­ket­place, con­nect­ing con­sumers and restau­rants through our plat­form in 17 coun­tries. Like a dinner table, working at JET brings our office employees and couriers together.

From coding to customer service to couriers, JET is a fun, fast-paced and supportive place where you can be yourself.

No day is the same. Our days are filled with new experiences. We see every challenge that comes our way as a chance to grow, both the business, and ourselves.

We’re connected to millions of food-lovers, hundreds of thousands of connected partners and some of the best-known brands of the planet. When you take your seat here, you’ll find that a simple scribble on a napkin can turn into something seen by millions.

Together we transform, create, reinvent and empower every food moment.

As a leading online food tech company, JET brings together the stability of a global business, with the agility of a start-up. We got here by always staying one step ahead of the competition.

So load up your plate with ideas that get you excited, because at JET everything is on the table.

https://careers.justeattakeaway.com

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Software Development

What you'll do

  • As a Data Scientist, you will design and productionize features to optimize customer engagement and marketing effectiveness. You will collaborate with various teams to translate complex analyses into actionable recommendations.

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Frequently Asked Questions

What does a Data scientist - Customer data do at Just Eat Takeaway.com?

As a Data scientist - Customer data at Just Eat Takeaway.com, you will: as a Data Scientist, you will design and productionize features to optimize customer engagement and marketing effectiveness. You will collaborate with various teams to translate complex analyses into actionable recommendations..

Why join Just Eat Takeaway.com as a Data scientist - Customer data?

Just Eat Takeaway.com is a leading Software Development company.

Is the Data scientist - Customer data position at Just Eat Takeaway.com remote?

The Data scientist - Customer data position at Just Eat Takeaway.com is based in Amsterdam, Ohio, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Data scientist - Customer data position at Just Eat Takeaway.com?

You can apply for the Data scientist - Customer data position at Just Eat Takeaway.com directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Just Eat Takeaway.com on their website.