About this role
Job DetailsPosition Type: Full TimePOSITION SUMMARY: The Bar Manager oversees operations, staffing, training, and customer service for the bar and lounge at Joia Beach. We seek an experienced hospitality leader to motivate the bar and lounge team to deliver exceptional service in a high-volume environment.
ESSENTIAL JOB DUTIES:
Overall Operations and MOD responsibilities
Act as Manager on Duty (MOD) during assigned shifts, serving as the primary point of leadership and decision-making.
Open and close the venue according to company procedures.
Ensure all operational standards are met throughout service periods.
Coordinate front-of-house activities to ensure smooth service flow between bar, restaurant, and lounge areas.
Address operational issues, guest concerns, and staff needs in real time.
Procurement and Curation:
Develop and maintain relationships with suppliers to ensure the procurement of high-quality wine, liquor, and beer.
Curate an appealing and diverse beverage menu, keeping up with industry trends and customer preferences.
Regularly evaluate and update the beverage selection to maintain freshness and relevance.
Inventory Management:
Oversee inventory levels, always ensuring a well-stocked bar.
Implement efficient stock rotation practices and conduct regular inventory audits.
Manage budget and control costs without compromising on quality.
Staff Management:
Hire, train, and manage bar and lounge staff to ensure excellent customer service.
Schedule staff shifts and manages payroll for the bar and lounge team.
Conduct regular performance reviews and provide ongoing staff development and training.
Customer Experience:
Ensure a high standard of customer service is always maintained.
Address customer inquiries and resolve any issues promptly and professionally.
Create a welcoming and enjoyable atmosphere for all guests.
Compliance and Safety:
Ensure compliance with all local, state, and federal laws regarding alcohol service and health and safety regulations.
Implement and enforce responsible alcohol service policies.
Maintain a clean and safe environment for both staff and customers.
Marketing and Promotions:
Collaborate with the marketing team to promote the bar and lounge.
Organize and host special events, tastings, and promotions to attract and retain customers.
QualificationsLICENSE/QUALIFICATIONS:
3+ years management experience in high-volume bar/lounge operations
Knowledge of restaurant operations, licensing, regulations
Strong leadership, communication, motivation, and people skills
Creative thinker with an eye for detail
Prior experience with entertainment, events, and promotions
Note:
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties, all duties and requirements are essential job functions.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. The associate will be required to perform any other job-related duties assigned by their supervisor.
This document does not create an employment contract implied or otherwise other than an “at will” employment relationship.
About Jungle Island
Jungle Island, a South Florida favorite, is an intimate zoological theme park located in the heart of Miami, between downtown Miami and South Beach. Building upon a rich tradition that began in 1936, Jungle Island is home to some of the world's rarest and most exotic animals. Park guests enjoy engaging animal shows and informative exhibits while strolling by streams and waterfalls under a lush canopy of tropical trees. Guests can choose to participate in hands-on interactions with fascinating animals or go on a guided behind-the-scenes VIP tour. Jungle Island enriches the lives of park visitors through immersive, real-life jungle experiences centered on adventure, animals, discovery and play. With its newly renovated Treetop Ballroom and picturesque outdoor spaces, the 18-acre park also serves as Miami’s destination for extraordinary events. Discover Jungle Island today. Follow #JungleIsland on social media or visit www.jungleisland.com.