About this role
At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.
The Engagement & Adoption Expert’s role will be pivotal in connecting the Global Data Platform (GDP) technology with its users and in ensuring the realization of business outcomes. The role will drive awareness, understanding, and effective adoption of GDP’s evolving capabilities.YOUR CHALLENGE
Ensure transparent communication: deliver clear, timely updates on releases and changes, assess impact, and address user concerns and support needs
Act as the user advocate: bridge business and development teams by representing user perspectives throughout the solution lifecycle
Drive feature adoption: enable regional and functional teams to understand, appreciate, and fully leverage new tools and functionalities
Lead user engagement activities: facilitate workshops, gather structured feedback, and convert insights into tangible enhancements
Identify, assess, and prioritise high-value use cases (ROC permitting)
YOUR PROFILE
A degree in Business Administration, Communication or a related discipline
A strong background in communication or change
A strong ownership mindset and genuine curiosity—not only about how things work, but why they matter
Proven experience in digital product environments (preferably within banking or financial services)
Fluent written and spoken English and German
Ability to collaborate across technical and business teams, translating complexity into clarity
Passion for user-centric design, change enablement, and iterative improvement
We are looking forward to receiving your full job application through our online application tool. Further interesting job opportunities can be found on our Career site.
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Other facts
About Julius Baer
Julius Baer is present in around 25 countries and 60 locations. Headquartered in Zurich, we have offices in key locations including Bangkok, Dubai, Dublin, Frankfurt, Geneva, Hong Kong, London, Luxembourg, Madrid, Mexico City, Milan, Monaco, Mumbai, Santiago de Chile, Shanghai, Singapore, Tel Aviv, and Tokyo. Our client-centric approach, our objective advice based on the Julius Baer open product platform, our solid financial base, and our entrepreneurial management culture make us the international reference in wealth management.
What you'll do
- The Engagement & Adoption Expert will connect the Global Data Platform technology with its users, ensuring effective adoption and realization of business outcomes. Responsibilities include delivering updates, advocating for users, driving feature adoption, and leading user engagement activities.
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