About this role
At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.
To make a difference with us, all you need to do is bring your human best.
What will your story be? Apply now!
Learn more: jti.com
Logistics Manager GTR Singapore
The Logistics Manager GTR Singapore oversees end-to-end sales order processing, customer service, and logistics operations to ensure accurate, efficient deliveries aligned with JTI global standards. They manage inventory reconciliation, coordinate uninterrupted supply across bonded warehouses, maintain optimal stock coverage, and provide logistics data to support decision-making while ensuring compliance and KPI achievement. Additionally, the role drives business improvements by optimizing logistics flows, reducing costs, enhancing customer satisfaction, and serving as a subject expert in JTI’s SAP Order-to-Cash process.
As Logistics Manager GTR Singapore, you will be responsible for the following:
- Sales Order Processing: Oversees the end-to-end Order-to-Cash process, ensuring accurate forecasting, optimal inventory, and insightful performance analysis.
- Logistic Management: Manages end-to-end logistics operations, ensuring timely deliveries, cost optimization, compliance, and seamless coordination with warehouses, 3PLs, and global teams.
- Repackaging Management: Oversees product repackaging for marketing and compliance, aligning stock needs and managing essential documentation.
- Customer Services: Delivers end-to-end customer support, handling inquiries, pre-sales assistance, complaints, and post-sales services.
- Business Support and Process Improvement: Leads SAP system management and optimization, driving pricing updates, integrations, workflow improvements, and team support.
Requirements:
- Bachelor’s degree or higher.
- Minimum 5 years of experience in customer service, process management, and logistics within multinational FMCG or travel retail industries, with strong cross-cultural and cross-functional exposure.
- Highly detail-oriented, organized, and capable of multitasking with excellent prioritization and strong analytical skills.
- Fluent in English; proficiency in Chinese is an advantage.
- Skilled in SAP/ERP systems and MS Office applications.
Are you ready to join us? Build your success story at JTI. Apply now!
Next Steps:
After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.
At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.
Other facts
About JT International S.A.
We’re JTI, Japan Tobacco International and we believe in freedom. We think that the possibilities are limitless when you’re free to choose. In fact, we’ve spent over 20 years innovating, creating new and better products for our consumers to choose from. It’s how we’ve grown to be present in 130 countries.
But our business isn’t just business. Our business is our people. Their talent. Their potential. We believe when they’re free to be themselves, grow, travel and develop, amazing things can happen for our business.
That’s why our employees, from around the world, choose to be a part of JTI. 83% of employees feel happy working at JTI. And that's why we’ve been awarded Global Top Employer status, 10 years running.
So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea.
A 'follow' confirms you are 18+
What you'll do
- The Logistics Manager oversees end-to-end sales order processing, customer service, and logistics operations to ensure accurate and efficient deliveries. They also manage inventory reconciliation and drive business improvements by optimizing logistics flows and enhancing customer satisfaction.
Ready to join JT International S.A.?
Take the next step in your career journey