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IT Business Solutions Manager
full-timeKuala Lumpur

Summary

Location

Kuala Lumpur

Type

full-time

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About this role

 

 

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

 

To make a difference with us, all you need to do is bring your human best.

 

What will your story be? Apply now!  

Learn more: jti.com

 

 

Please apply until January 27, 2026

 

IT Business Solutions Manager

 

The role is responsible for managing and supporting a portfolio of applications across geographically distributed teams, ensuring efficiency, standardization, and compliance with governance standards. It oversees third-party vendors and external resources to meet contractual obligations within budget and may lead the localization and rollout of centralized systems, including project planning, data migration, and go-live execution. The role works closely with business stakeholders and D&IT partners to identify capability improvements, align new solutions with roadmap priorities, and promote innovation by monitoring technology developments within and outside JTI. All activities are carried out in adherence to JTI’s project management framework, D&IT policies, and corporate governance standards.

 

As the IT Business Solutions Manager under the area of D&IT, you will:

 

  • Identifies and enhances business capabilities by leveraging existing JTI solutions, promoting technology reuse, and collaborating with global and regional teams.
  • Supports rollout of centralized systems across markets, sharing learnings and ensuring faster, efficient deployment.
  • Utilizes low-code tools and APIs within JTI’s framework to deliver quick, simple digital solutions and improve user experience.
  • Ensures stability, compliance, and security of D&IT applications while managing incidents and aligning with internal and external service providers.
  • Drives innovation by exploring new trends and fostering ideas to improve operations and business models.
  • Manages regional application portfolios and distributed teams, overseeing operational excellence, project execution, and crisis communication.
  • Oversees D&IT governance by managing budgets, ensuring policy compliance, cost optimization, and alignment with corporate technology standards. 

Requirements:

  • Over 3 years of IT experience, including 1+ year in managing Business Solutions or Application teams
  • Background in multinational FMCG companies with strong business process knowledge
  • Fluent in written and spoken English

    Functional

    • Experienced in Microsoft PowerPlatform, Data Lake/Warehouse, or Sales and Loyalty Systems

    • Skilled in business analysis, process documentation, and solution design using Agile methods

    • Strong in project management, budgeting, and supplier coordination

    Soft

    • Effective leader with strong teamwork and communication skills

    • Decisive, organized, and adaptable in fast-paced environments

    • Innovative, proactive, and customer-focused

 

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

 

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

 

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.

 

  

 

Other facts

Tech stack
IT Experience,Business Solutions Management,Application Management,Microsoft PowerPlatform,Data Lake,Data Warehouse,Sales Systems,Loyalty Systems,Business Analysis,Process Documentation,Agile Methods,Project Management,Budgeting,Supplier Coordination,Teamwork,Communication Skills,Customer Focus

About JT International S.A.

We’re JTI, Japan Tobacco International and we believe in freedom. We think that the possibilities are limitless when you’re free to choose. In fact, we’ve spent over 20 years innovating, creating new and better products for our consumers to choose from. It’s how we’ve grown to be present in 130 countries.

But our business isn’t just business. Our business is our people. Their talent. Their potential. We believe when they’re free to be themselves, grow, travel and develop, amazing things can happen for our business.

That’s why our employees, from around the world, choose to be a part of JTI. 83% of employees feel happy working at JTI. And that's why we’ve been awarded Global Top Employer status, 10 years running.

So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea.

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Team size: 10,001+ employees
LinkedIn: Visit
Industry: Tobacco Manufacturing

What you'll do

  • The IT Business Solutions Manager is responsible for managing a portfolio of applications and ensuring compliance with governance standards. This includes overseeing third-party vendors, supporting system rollouts, and driving innovation in business capabilities.

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Frequently Asked Questions

What does a IT Business Solutions Manager do at JT International S.A.?

As a IT Business Solutions Manager at JT International S.A., you will: the IT Business Solutions Manager is responsible for managing a portfolio of applications and ensuring compliance with governance standards. This includes overseeing third-party vendors, supporting system rollouts, and driving innovation in business capabilities..

Why join JT International S.A. as a IT Business Solutions Manager?

JT International S.A. is a leading Tobacco Manufacturing company.

Is the IT Business Solutions Manager position at JT International S.A. remote?

The IT Business Solutions Manager position at JT International S.A. is based in Kuala Lumpur, Kuala Lumpur, Malaysia. Contact the company through Clera for specific work arrangement details.

How do I apply for the IT Business Solutions Manager position at JT International S.A.?

You can apply for the IT Business Solutions Manager position at JT International S.A. directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about JT International S.A. on their website.