Summary
Location
Natick
Salary
$0k - $0k
Type
full-time
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About this role
Do you love working in retail AND an office setting? Does motivating a retail office team excite you? If so, working in our store office might be for you. It will give you a balance of face-to-face customer service, variety of administrative duties and the excitement of leading a team.
The schedule varies and does include days, night and weekends.
Why you will love Jordan’s Furniture.
- Great Benefits – medical, dental, vision, employee discount and more!
- Flexible work schedule
- Fast paced environment – Your days will fly by.
- Career growth – The possibilities are endless.
- The best of both worlds – Work in an office position and in a retail environment to WOW our customers in person and over the phone
- Helping your team grow and develop
What we Stand for—Where Work is Fun and Values Matter!
At Jordan’s, we live the J-Way! Our average employee tenure is 12 years! Every day, our team embodies values that make a real difference:
- We Care… a Lot– because kindness and support are at the heart of everything we do.
- We Do the Right Thing– integrity is non-negotiable.
- We Dare to Think Differently– innovation keeps us ahead of the game.
- We Make Work Fun– yes, fun! Because great energy fuels great work.
Responsibilities we need you to perform...
- Assisting Office Supervisor in training store office employees and evaluating and coaching store office employees and scheduling
- Leading, motivating, and developing your team
- Reconciling cash and checks in drawer at end of shift
- Preparing daily deposits, securing cash bags and depositing in safe
- Coordinating and balancing daily transactions, preparing daily deposit slips, check list and opening/closing reports
- Processing sales orders, payments, gift certificates, special orders, miscellaneous credits, credit memos, voids and deliveries
- Providing support and customer service to sales/sales managers
- Contacting and responding to customers to resolve delivery and service issues, inquiries concerning order status, delivery dates, refunds, financed billing and other office related questions
Here’s what skills we need you to bring.
- Be able to lead and mentor a team and be a role model
- Proficient computer skills and ability to learn new programs
- Ability to interact with customers in a friendly and courteous manner
- Excellent mathematical and organizational skills
- Must be able to read and communicate effectively
- 2-3 years of retail experience in a related field preferred
Pay Range: $20.60-$25.75 per hour.
We share our pay range because transparency matters. This reflects what we reasonably expect to pay for this role based on experience and performance.
Jordan’s Furniture is an Equal Opportunity Employer.
#IND
Other facts
About Jordan's Furniture
Jordan's Furniture
NOT JUST A STORE, an experience!
From selling furniture out of the back of a truck over 100 years ago, to opening our 8th store at The Westfarms Mall in 2023, we have a storied history, and you can be a part of its legendary growth.
As Jordan’s Furniture continues to grow, so do our career opportunities. So, what’s it like working at New England’s largest furniture store? We are all about creating fun, family-friendly environments, and that extends to our employees. Our employees, known as the J-Team, work hard at what they do, and have fun while they do it.
When you join the J-Team, you’ll find a dynamic, positive, team-oriented culture that values and maintains honesty and mutual respect. Regardless of your role – Sales, Customer Service, Warehouse, or any other position – we all have one goal: to create raving fans of our customers.
Our passionate J-Team members’ average tenure of employment is more than 10 years. Our positive, team-oriented culture, combined with outstanding benefits and a healthy work/life balance, create a unique job experience you won’t find anyplace else. Ask our employees why they like working here and they will answer that it is a rewarding, family-focused company that recognizes, “you work to live, not live to work.” Working at Jordan’s is not just a job, it’s an experience!
We invite you to come see what we are all about!
What you'll do
- The Store Office Team Leader will assist in training and evaluating store office employees while leading and motivating the team. Responsibilities include reconciling cash, preparing deposits, processing sales orders, and providing customer support.
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