Summary
Location
West Hartford
Salary
$0k - $0k
Type
full-time
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About this role
Do you love working in retail AND an office setting? Well working in our retail store office will give you a balance of face-to-face customer service and ability to multitask and work in a high-volume store where you can assist customers with a variety administrative duty while giving the ultimate customer service.
This position starts at $18-$20 per hour. The schedule varies and does include days, night and weekends.
Why you will love Jordan’s Furniture.
- Great Benefits – medical, dental, vision, employee discount and more!
- Unique Culture
- Flexible work schedule
- Fast paced environment – Your days will fly by.
- Career growth – The possibilities are endless.
- The best of both worlds – Work in an office position and in a retail environment to WOW our customers in person and over the phone
What we Stand for—Where Work is Fun and Values Matter!
At Jordan’s, we live the J-Way! Our average employee tenure is 12 years! Every day, our team embodies values that make a real difference:
- We Care… a Lot – because kindness and support are at the heart of everything we do.
- We Do the Right Thing – integrity is non-negotiable.
- We Dare to Think Differently – innovation keeps us ahead of the game.
- We Make Work Fun – yes, fun! Because great energy fuels great work
Responsibilities we need you to perform.
- Jordan’s prides itself on having a strong, loyal J-Team. We recognize we are ‘One Team, One Goal’ working together to continue to strengthen Jordan’s place in the market and as an employer of choice. We know that you are here to support your family and we are here to support you! Don’t wait any longer, apply now! Interacting with customers in a courteous and professional manner, creating raving fans!
- Assisting sales consultants with finalizing sales orders including payment transactions, delivery set up, etc.
- Triaging incoming phone calls
- Contacting customers to resolve delivery and service issues. Interacting with various departments to assist in resolving any issues
- Reconciling cash drawer at the end of a shift
Here’s what skills we need you to bring.
- Proficient computer skills and ability to learn new programs
- Ability to interact with customers in a friendly and courteous manner
- Excellent mathematical and organizational skills
- Must be able to read and communicate effectively
- 1-2 years of retail experience preferred but not required
Pay Range: $18-$20 per hour
We share our pay range because transparency matters. This reflects what we reasonably expect to pay for this role based on experience and performance.
#IND
Other facts
About Jordan's Furniture
Jordan's Furniture
NOT JUST A STORE, an experience!
From selling furniture out of the back of a truck over 100 years ago, to opening our 8th store at The Westfarms Mall in 2023, we have a storied history, and you can be a part of its legendary growth.
As Jordan’s Furniture continues to grow, so do our career opportunities. So, what’s it like working at New England’s largest furniture store? We are all about creating fun, family-friendly environments, and that extends to our employees. Our employees, known as the J-Team, work hard at what they do, and have fun while they do it.
When you join the J-Team, you’ll find a dynamic, positive, team-oriented culture that values and maintains honesty and mutual respect. Regardless of your role – Sales, Customer Service, Warehouse, or any other position – we all have one goal: to create raving fans of our customers.
Our passionate J-Team members’ average tenure of employment is more than 10 years. Our positive, team-oriented culture, combined with outstanding benefits and a healthy work/life balance, create a unique job experience you won’t find anyplace else. Ask our employees why they like working here and they will answer that it is a rewarding, family-focused company that recognizes, “you work to live, not live to work.” Working at Jordan’s is not just a job, it’s an experience!
We invite you to come see what we are all about!
What you'll do
- The Store Office Representative will interact with customers, assist sales consultants with finalizing sales orders, and resolve delivery and service issues. They will also reconcile the cash drawer at the end of their shift.
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