Summary
Location
Dedham
Salary
$100k - $125k
Type
full-time
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About this role
We’re seeking a strategic and data-driven Site Merchandising Manager to lead the planning, execution, and optimization of our online product assortment and customer experience. This role combines creative storytelling with analytical acumen to drive conversion, revenue, and engagement across our Shopify Plus site. The ideal candidate has 5–7 years of eCommerce experience, a deep understanding of Shopify Plus merchandising and site management, and proven success leading an agile, growing team in a fast-paced, cross-functional environment.
Why You’ll Love This Role:
· Leadership opportunity: Lead an agile, growing team of site merchandising specialists, fostering collaboration, accountability, and innovation.
· Impactful ownership: Shape the end-to-end customer journey across our digital storefront, ensuring every collection, category, and product page aligns with brand strategy and performance goals.
· Strategic creativity: Balance data-backed decision-making with creative execution to deliver a visually compelling, conversion-optimized experience.
What we Stand for—Where Work is Fun and Values Matter!
At Jordan’s, we live the J-Way! Our average employee tenure is 12 years! Every day, our team embodies values that make a real difference:
- We Care… a Lot – because kindness and support are at the heart of everything we do.
- We Do the Right Thing – integrity is non-negotiable.
- We Dare to Think Differently – innovation keeps us ahead of the game.
- We Make Work Fun – yes, fun! Because great energy fuels great work.
What you'll do:
· Lead and develop an agile, growing team responsible for day-to-day site operations and content execution on Shopify Plus.
· Oversee the setup, organization, and optimization of product collections, navigation, and category pages to ensure a seamless shopping experience.
· Partner with Marketing, Creative, and Planning teams to align product launches, promotional campaigns, and homepage updates with business goals.
· Define and execute assortment strategies—identifying hero products, key stories, and cross-sell opportunities to drive AOV and conversion.
· Monitor daily site performance using analytics tools (Shopify, GA4, Looker, or similar) and translate insights into actionable merchandising improvements.
· Ensure all product imagery, copy, and SEO-optimized metadata meet brand and UX standards.
· Collaborate with Inventory and Planning to maintain balanced stock levels and timely markdown execution.
· Drive continuous improvement in site search, taxonomy, and filtering to reflect evolving customer behavior.
· Partner with UX, CRO and Product Discovery teams to plan and execute onsite testing and personalization initiatives.
Who you are:
· Bachelor’s Degree in Business, Marketing, Merchandising, or related field.
· 5–7 years of eCommerce merchandising experience, with a strong focus on Shopify Plus site operations.
· Demonstrated success leading an agile, growing team and fostering a culture of experimentation and accountability.
· Advanced understanding of product hierarchy, merchandising best practices, and site UX.
· Analytical mindset with strong experience in GA4, Shopify Analytics, and data visualization tools (e.g., Looker, Mode, Data Studio).
· Experience partnering with cross-functional teams including Marketing, Creative, and Planning.
· Strong communication skills and a passion for digital commerce and storytelling.
About You:
You’re both a builder and a leader—comfortable rolling up your sleeves to execute site updates while developing the people, process, and strategy that elevate the customer experience. You think like a customer, act like an analyst, and lead like a coach.
Pay Range: $100,000.00 - $125,000.00 year. We share our pay range because transparency matters. This reflects what we reasonably expect to pay for this role based on experience and performance.
#LI-NM1
Jordan's Furniture is an Equal Opportunity Employer.
Other facts
About Jordan's Furniture
Jordan's Furniture
NOT JUST A STORE, an experience!
From selling furniture out of the back of a truck over 100 years ago, to opening our 8th store at The Westfarms Mall in 2023, we have a storied history, and you can be a part of its legendary growth.
As Jordan’s Furniture continues to grow, so do our career opportunities. So, what’s it like working at New England’s largest furniture store? We are all about creating fun, family-friendly environments, and that extends to our employees. Our employees, known as the J-Team, work hard at what they do, and have fun while they do it.
When you join the J-Team, you’ll find a dynamic, positive, team-oriented culture that values and maintains honesty and mutual respect. Regardless of your role – Sales, Customer Service, Warehouse, or any other position – we all have one goal: to create raving fans of our customers.
Our passionate J-Team members’ average tenure of employment is more than 10 years. Our positive, team-oriented culture, combined with outstanding benefits and a healthy work/life balance, create a unique job experience you won’t find anyplace else. Ask our employees why they like working here and they will answer that it is a rewarding, family-focused company that recognizes, “you work to live, not live to work.” Working at Jordan’s is not just a job, it’s an experience!
We invite you to come see what we are all about!
What you'll do
- Lead and develop a team responsible for site operations and content execution on Shopify Plus. Oversee product collections and optimize the customer shopping experience.
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