Summary
Location
Natick
Type
full-time
Are you the employer? Manage your company page directly.
About this role
POSITION SUMMARY:
Services and performs Apprentice level repairs on furniture in warehouse and customer’s homes to ensure optimal customer satisfaction. Provides quality, professional repairs and set up of merchandise in customer homes.
ESSENTIAL DUTIES & RESPONSIBILITIES:
●Refinishes damaged furniture, brushes or sprays coats of paint, stain, enamel or lacquer, removes finishes, cleans, sands, putties and patches, mixes paints and stains to match existing finish
●Repairs and rebuilds damaged leather or upholstery furniture, removes or replaces material, tacks or sews damaged material, repairs wooden frames
●Repairs or replaces damaged mechanical parts of furniture
●Loads, unloads, and transports tools between stops
●Sets up and operates such tools as power drills, sanders, saws, and their tools required for repair
●Completes repair paperwork and other documentation as required
●Safely drives company van to customer homes to assess and repair damaged furniture
●Performs all duties, including using and maintaining tools/equipment and chemicals, in accordance with company and OSHA safety standards & guidelines.
●Effectively educates and informs customers on repair techniques and/or warranty programs
●Must be able to read and communicate effectively in English Any other function or responsibility as assigned by the Supervisor
●Any other function or responsibility as assigned by the Supervisor
EDUCATION:
High School
SKILLS & EXPERIENCE:
●Must demonstrate the ability to learn and perform repair skills in upholstery, refinishing, leather and mechanisms.
●Must successfully achieve Level I criteria to advance to In Home Service Technician within one year of employment, which is the equivalent of journeyman repair skills in all categories.
●Must have excellent interpersonal and communication skills
●Ability to interact effectively with difficult customer situations
●Must be able to distinguish between a defect, damage or characteristic of product.
●Ability to successfully educate customers on what is a defect, damage vs. characteristic of product and warranty related information.
●Must have a valid license and maintain a driving record that meets Jordan’s safe driver guidelines.
●Must have a positive and professional demeanor
●Strong organizational skills to maintain a clean, organized, well-stocked vehicle with tools and parts.
●Must maintain a professional appearance at all times
Other facts
About Jordan's Furniture
Jordan's Furniture
NOT JUST A STORE, an experience!
From selling furniture out of the back of a truck over 100 years ago, to opening our 8th store at The Westfarms Mall in 2023, we have a storied history, and you can be a part of its legendary growth.
As Jordan’s Furniture continues to grow, so do our career opportunities. So, what’s it like working at New England’s largest furniture store? We are all about creating fun, family-friendly environments, and that extends to our employees. Our employees, known as the J-Team, work hard at what they do, and have fun while they do it.
When you join the J-Team, you’ll find a dynamic, positive, team-oriented culture that values and maintains honesty and mutual respect. Regardless of your role – Sales, Customer Service, Warehouse, or any other position – we all have one goal: to create raving fans of our customers.
Our passionate J-Team members’ average tenure of employment is more than 10 years. Our positive, team-oriented culture, combined with outstanding benefits and a healthy work/life balance, create a unique job experience you won’t find anyplace else. Ask our employees why they like working here and they will answer that it is a rewarding, family-focused company that recognizes, “you work to live, not live to work.” Working at Jordan’s is not just a job, it’s an experience!
We invite you to come see what we are all about!
What you'll do
- The apprentice services and performs repair work on furniture in warehouses and customer homes, ensuring high customer satisfaction through professional repairs and setups. Essential duties include refinishing damaged furniture, repairing leather/upholstery, replacing mechanical parts, and safely transporting tools and driving the company van.
Join Clera's Talent Pool
Get matched with similar opportunities at top startups
This role is hosted on Jordan's Furniture's careers site.
Join our talent pool first to get notified about similar roles that match your profile.