About this role
Core Technical Skills for macOS Application Packaging
Packaging Tools & Technologies
- Jamf Composer – for creating and customizing macOS packages (.pkg)
- Packages (WhiteBox) – GUI-based tool for building installer packages
- Munki – open-source tool for managing software installs on macOS
- AutoPkg – automates the creation and testing of macOS packages
- Apple Installer Command Line Tools – like pkgbuild and productbuild
macOS System Knowledge
- Deep understanding of macOS file system structure
- Familiarity with System Integrity Protection (SIP) and Gatekeeper
- Knowledge of macOS security frameworks and code signing
Scripting & Automation
- Shell scripting (Bash, Zsh) – for pre/post-install scripts
- Python – often used with AutoPkg and Munki workflows
- AppleScript – for automating macOS-specific tasks
- Swift (optional) – for more advanced macOS automation
Deployment & Configuration
- Intune/ Jamf Pro – for enterprise-level deployment and device management
- MDM (Mobile Device Management) – understanding of macOS MDM protocols
- Configuration Profiles – creating and managing . mobileconfig files
- Proficiency with Console logs, Activity Monitor, and Terminal
- Ability to debug installation failures, permission issues, and dependency
conflicts
- Experience with virtual macOS environments (e.g., VMware Fusion, Parallels)
- Collaboration with IT, developers, and security teams
- Documentation and version control (Git is a plus)
- Adaptability to new macOS releases and changing APIs
Core Technical Skills for Windows Application Packaging
- MSI and App-V Packaging: Proficiency in creating and customizing Windows
- Installer (MSI) and Microsoft Application Virtualization (App-V) packages.
- Scripting Languages: Strong knowledge of PowerShell, VBScript, and Batch scripting for automation and customization.
- Packaging Tools: Experience with tools like Admin Studio, Wise Package Studio, InstallShield, or Flexera.
- Software Deployment: Familiarity with deployment platforms like SCCM
(System Center Configuration Manager), or Intune.
- Operating System Knowledge: Deep understanding of Windows OS
architecture, registry, file systems, and user profiles.
Analytical & Troubleshooting Skills
Soft Skills
- Communication: Clear interaction with stakeholders, end-users, and cross
functional teams.
- Time Management: Handling multiple packaging requests with prioritization and efficiency.
- Adaptability: Staying current with evolving technologies and adapting to new
environments or tools.
Other facts
About Johnson Controls
At Johnson Controls, we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.
Building on a proud history of 140 years of innovation, we deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing and beyond through OpenBlue, our comprehensive digital offering.
Today, Johnson Controls offers the world`s largest portfolio of building technology and software as well as service solutions from some of the most trusted names in the industry.
Visit www.johnsoncontrols.com for more information.
What you'll do
- The Packaging Ops Analyst will be responsible for creating and customizing application packages for both macOS and Windows environments. This includes collaborating with IT, developers, and security teams to ensure effective deployment and configuration.
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