With an enchanting blend of opulence and intimacy, history and hospitality, culture and cuisine, and art and architecture, the John Rutledge House Inn is proud to represent the city of Charleston. We are seeking a Part-Time Operations Supervisor to assist with overall management and hospitality at our historic boutique hotel. This is a part-time position requiring two-three shifts per week.

The part-time Operations Supervisor is tasked with upholding the John Rutledge House Inn's world-class reputation for hospitality, service, and luxury. The position is directly responsible for overseeing daily front-of-house and back-of-house functions in the absence of the Innkeeper, ensuring high service standards and guest satisfaction.

Key Responsibilities:

• Manage daily activities for front desk/concierge, housekeeping, breakfast, and bell staff as well as general upkeep of the property,
• Assist with arrivals and departures as needed and ensure special requests are adhered to.
• Supervise and motivate staff to maintain high service standards
• Ensure compliance with all company policies and procedures.

Qualifications:

• Customer-oriented and friendly with a passion for providing exceptional customer service.
• Minimum of two years of experience in the Hotel/Hospitality industry - preferably in a supervisory position.
• Able to work both independently and as a member of various teams while maintaining a high level of performance.
• Strong organizational, problem-solving, and analytical skills.
• Proven ability to supervise and motivate staff.
• Must be able to demonstrate proficiency with computers, familiarity with Microsoft Office programs, and general knowledge of booking and reservation software.
• Must have flexible availability to work two - three shifts per week including weekends and occasional holidays.

The Charming Inns family of companies are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require assistance completing this application, please contact our Human Resources Department.