Senior Director, Merchant Services
full-time•United States•$206k - $231k
About this role
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Director, Merchant Services in United States.
This leadership role drives strategy and operational excellence in merchant services, focusing on expanding payment acceptance for fuel and non-fuel products across a broad merchant portfolio. The position combines high-level strategic vision with hands-on technical oversight to accelerate revenue growth, modernize infrastructure, and optimize onboarding processes. You will work cross-functionally with sales, engineering, finance, and operations teams to ensure seamless integration of new merchant sites and maintain high standards for compliance and data quality. This role empowers you to influence both commercial strategy and technical execution, while mentoring and developing high-performing teams in a remote-friendly environment. Success in this position directly impacts revenue, efficiency, and customer satisfaction across complex merchant ecosystems.
\n- Lead strategy and execution for merchant acquisition, product acceptance, and revenue growth initiatives.
- Drive modernization of technical infrastructure, including APIs, network configurations, and system integrations to improve speed-to-revenue.
- Oversee the end-to-end merchant onboarding process, ensuring efficient agreement creation, certification, and deployment.
- Act as the primary liaison across Sales, Engineering, Operations, Legal, Finance, and Network teams to ensure smooth integration of merchant sites.
- Establish and maintain compliance and data validation standards, collaborating with POS providers and networks for secure and accurate transactions.
- Provide technical oversight for network and platform configurations, including error-handling, VPN/firewall management, and system reliability.
- Build and mentor high-performing teams, implementing tools and processes for project management, performance tracking, and professional development.
Requirements:
- Bachelor’s degree in Business, Technical, or Management field (or equivalent experience).
- 10+ years of leadership experience managing cross-functional teams in payments, fintech, or related technical environments.
- Proven expertise in merchant onboarding, API integrations, network configuration, and technical project execution.
- Demonstrated success in contract negotiation, strategic planning, and operational management.
- Strong communication skills, capable of translating complex technical concepts for non-technical stakeholders.
- Experience managing multiple complex projects concurrently with resilience, adaptability, and strategic problem-solving.
- Ability to develop and implement practical, scalable processes, documentation, and systems to improve efficiency and compliance.
Benefits:
- Competitive base salary: $206,500–$231,400 USD, with additional performance-based bonus eligibility.
- Equity opportunities in select roles.
- Comprehensive medical, dental, and vision insurance plans.
- Retirement savings plan with employer contributions.
- Paid time off, flexible working arrangements, and holidays.
- Professional development programs, tuition reimbursement, and continuous learning opportunities.
- Remote-friendly work environment with tools and resources to support collaboration and productivity.
- Inclusive and diverse workplace culture emphasizing innovation, growth, and employee well-being.
Why Apply Through Jobgether?
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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What you'll do
- Lead strategy and execution for merchant acquisition and revenue growth initiatives while overseeing the end-to-end merchant onboarding process. Act as the primary liaison across various teams to ensure smooth integration of merchant sites and maintain compliance standards.
About Jobgether
Jobgether is an AI-powered career coach and matching platform fixing the broken job search. Remote professionals no longer waste hours applying blindly; instead, they receive a personalized job search strategy, stronger visibility, and curated matches aligned with their skills, flexibility preferences, and career goals.
We flip the hiring model by connecting talent only to roles that truly match, reducing noise for employers and eliminating wasted effort for candidates. Jobgether combines AI coaching, profile optimization, Match Score insights, and the world’s largest remote job database to help people land opportunities faster and with less bias.
Our purpose is to make remote job search guided and intentional.
Our mission is to become the world’s reference platform for remote talent, ensuring no professional remains invisible and every match is meaningful.
Ready to join Jobgether?
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Frequently Asked Questions
What does Jobgether pay for a Senior Director, Merchant Services?
Jobgether offers a competitive compensation package for the Senior Director, Merchant Services role. The salary range is USD 207k - 231k per year. Apply through Clera to learn more about the full compensation details.
What does a Senior Director, Merchant Services do at Jobgether?
As a Senior Director, Merchant Services at Jobgether, you will: lead strategy and execution for merchant acquisition and revenue growth initiatives while overseeing the end-to-end merchant onboarding process. Act as the primary liaison across various teams to ensure smooth integration of merchant sites and maintain compliance standards..
Is the Senior Director, Merchant Services position at Jobgether remote?
The Senior Director, Merchant Services position at Jobgether is based in United States, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Senior Director, Merchant Services position at Jobgether?
You can apply for the Senior Director, Merchant Services position at Jobgether directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.