Remote Customer Success Manager
full-time•Rome
About this role
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Strategic Account Manager - REMOTE. In this role, you will drive sales growth by nurturing relationships with key end-user and value-added reseller accounts. Your strategic thinking and outside sales experience will be essential in understanding customer needs. Collaborating with internal and external teams, you will develop and implement strategies to enhance product offerings and drive revenue. You will also be responsible for creating comprehensive annual sales plans. This dynamic role offers the opportunity to make substantial contributions to our partner's success.
\n- Develop and nurture relationships with key end-user accounts focusing on demand creation for products and solutions.
- Understand the unique needs of each account and provide tailored solutions to drive business growth.
- Regularly assess account performance and identify opportunities to expand product and service offerings.
- Create and execute comprehensive sales plans annually, aligned with organizational objectives.
- Collaborate with inside, outside, and third-party sales resources to develop and implement sales strategies.
- Identify new market opportunities and recommend innovative approaches to penetrate untapped segments.
- Drive key client sales through existing distributor network when appropriate, identifying new end users and/or value-added resellers.
- Define, measure, and report on sales KPIs, pipeline development, and partner performance.
- Knowledge of CRM usage or other sales management tool is preferred but not required.
- Technical experience and knowledge in Optic Transceivers and High-Speed Cables in Data Center AI/HPC environment applications.
- Appropriate product knowledge and ability to learn new products and technology quickly and easily.
- Proven track record in key account management.
- 5-7 years of experience in sales or account management.
- Willingness to travel 10% based on business needs.
- Bachelor's degree in Sales or a related field strongly preferred.
- Competitive salary and performance-based bonuses.
- Health, dental, and vision insurance.
- Retirement savings plan with company match.
- Paid holiday time off and vacation.
Why Apply Through Jobgether?
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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What you'll do
- The role involves developing and nurturing relationships with key accounts to drive sales growth and creating comprehensive annual sales plans. Additionally, the manager will collaborate with various teams to enhance product offerings and identify new market opportunities.
About Jobgether
Jobgether is an AI-powered career coach and matching platform fixing the broken job search. Remote professionals no longer waste hours applying blindly; instead, they receive a personalized job search strategy, stronger visibility, and curated matches aligned with their skills, flexibility preferences, and career goals.
We flip the hiring model by connecting talent only to roles that truly match, reducing noise for employers and eliminating wasted effort for candidates. Jobgether combines AI coaching, profile optimization, Match Score insights, and the world’s largest remote job database to help people land opportunities faster and with less bias.
Our purpose is to make remote job search guided and intentional.
Our mission is to become the world’s reference platform for remote talent, ensuring no professional remains invisible and every match is meaningful.
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Frequently Asked Questions
What does a Remote Customer Success Manager do at Jobgether?
As a Remote Customer Success Manager at Jobgether, you will: the role involves developing and nurturing relationships with key accounts to drive sales growth and creating comprehensive annual sales plans. Additionally, the manager will collaborate with various teams to enhance product offerings and identify new market opportunities..
Is the Remote Customer Success Manager position at Jobgether remote?
The Remote Customer Success Manager position at Jobgether is based in Rome, Lazio, Italy. Contact the company through Clera for specific work arrangement details.
How do I apply for the Remote Customer Success Manager position at Jobgether?
You can apply for the Remote Customer Success Manager position at Jobgetherdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.