Collections Associate

Description

The JF Petroleum Group stands as a premier leader in the North American fueling infrastructure industry, offering comprehensive turn-key solutions for distribution, construction, and service needs. We serve a diverse clientele including retail fueling stations, commercial and government fleets, and emergency power customers. 

The Collections Associate is key to the overall success of Jones & Frank. The Collections Associate is responsible for managing relationships with customers to ensure timely collections, achieving key collection metrics and providing forward thinking suggestions for the betterment of the collection team. This team member will have contact with all branch locations and various departments within the organization.

Job Duties:

• Develop relationships with assigned accounts to ensure timely collection of receivables;
• Monitor metrics for the position to ensure successful achievement;
• Monitor accounts receivable to ensure collectability, credits and write-offs are appropriately applied;
• Ensure compliance with applicable policies and procedures;
• Proactively provide feedback to other team members on collection success stories and hurdles that have been overcome;
• Complete special assignments as requested by the AR/Credit Manager or CFO;
• Handle cash collection calls with sales team as required.
• Ability to process credit cards and handle pre-authorization process for service customers;
• Knowledge of pulling Business to Business Credit Reports;
• Establish Site files for new customers and update existing customer site files as required.

Requirements

Skills / Qualifications / Experience:

• Minimum of 5 year of collection experience, preferred;
• 3rd party billing experience;
• High School Diploma, College – Degree in relative field preferred.
• Ability to follow and enforce policy and procedures;
• Must have excellent oral and written communication skills;
• Ability to travel, as necessary;
• Strong Microsoft Excel and Word skills;
• Microsoft Dynamics SL (Navision) experience a plus
• Must be able to meet company’s employment requirements, which includes passing a drug screen, criminal background and credit check, and MVR, if driving for the company 
• Physical Requirements: include occasional lifting/carrying of 10 pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment. Prolonged periods sitting at a desk and working on a computer.

JF Petroleum offers:

• Competitive pay
• 401(k) with company match 
• Paid time off
• Paid holidays
• Health benefits (eligible 1st of the month following 30 days) including Medical, Vision, Dental, Disability
• Life insurance-company provided
• Bonus program eligibility
• Paid training for field personnel
• Uniforms provided for field personnel

*JF Petroleum Group is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.