JOB FUNCTION: 

To provide day-to-day administrative and operational support to the Trust Department and Trust Officers. 

DUTIES & RESPONSIBILITIES:

• Prepare discretionary distributions, payment of client expenses (cash and/or asset distributions), customer cash and/or asset contributions, correspondence, and routine customer inquiries.
• Engage directly with customers on a wide variety of requests associated with administration of accounts
• Responsible for coordination of and compilation of monthly Trust Committee board packet.
• Attend and take minutes for Trust related Committee meetings.
• Review trust agreements in support of trust officer administering accounts.
• Prepare account Pre-Acceptance, New Account Set-Up, Initial and Annual Review documents and Account Closing Report(s) for review by Trust Officer(s).
• Prepare customer/account CIP, BSA and other related account forms. Gather information and documents from customer as necessary.
• Prepare New Account Set Up form and review new accounts for compliance with
   required Policy and processes.
• Compile and analyze various internal information and documentation utilizing Excel and
   other software.
• Support other Trust Administrators in the administration of Trust Accounts.
• Communication with various vendors on behalf of Trust Officer and/or client.
• Reconciliation of various accounts and dual control reports.
• Timely imaging of Legal, Correspondence, Investment, Mineral, Real Estate and other relevant Trust documents/information when necessary.
• Handle overnight shipping and courier needs for Department staff as needed.
• Confirm and verify outgoing wire transfers for Department.
• Notarize documents.
• Answer telephone(s) and manage conference room reservations as necessary.
• Prepare expense reports for Trust Officers as requested.
• Other projects and duties as needed.

MINIMUM QUALIFICATIONS:

Work Experience 

• Three to Five years’ experience in administrative support role.

Preferred Experience (Optional)

• Three to five years of direct trust administrative assistant experience.
• Accounting experience preferred.

Supervisory Experience  

• N/A

 Education/Skills/Experience

• High School Diploma or equivalent.
• Undergraduate degree or pursuing, preferred.

 Equipment/Machines/Software 

• Personal computer with high proficiency using Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
• Must be able to use telephone, 10 key adding machine/calculator, copier, scanner and facsimile machine.

 Competency Requirements

• Proven organizational skills with ability to shift priorities and follow assigned tasks through completion.
• Excellent oral and written skills.
• Ability to work independently with minimal supervision.
• Must have high attention to detail with ability to focus on assigned tasks. 
• Must be accustomed to multitasking and a fast-paced office environment.

 Physical Requirements

• Must be able to lift, push and pull files up to 15 pounds for storage.
• Must be able to bend, stoop, and be mobile within office environment.
• Must be able to sit for most of the day in front of a computer.
• Must be able to speak and hear customers.
• Must be able to see computer screen to read and type on the keyboard.
• Must be able to be mobile in an office environment.
• Must be able to bend and stoop to floor level filing cabinet drawers.
• Occasional travel may be required.

This job description does not imply an employment contract, nor is it intended to include every duty and responsibility for which the employee is responsible. Duties and tasks may be assigned by the management team based on department and business needs.

Jefferson Bank is an EEO employer and an Affirmative Action Employer, M/F/Disability/Protected Veteran Status.

Click The Link Below To Be Redirected To The Equal Employment Opportunity Commission’s Website To View The “Know Your Rights” Poster

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf