About this role
<p><strong>WHO WE ARE</strong></p><p>Known as the 'Undisputed King of Trainers', JD Sports is one of the world's biggest sports fashion brands.</p><p>We are a global retailer with over 3,400 stores worldwide, connecting people to Sport, Music, and Fashion culture. In Australia since 2017, we now have opened 70+ stores across Australia and New Zealand.</p><p>At JD Sports, we don't follow trends - we create them. We are looking for passionate people to join our team and help us stay elite in our field.</p><p><strong>THE ROLE</strong></p><p><strong>This role operates Tuesday to Saturday with varying hours. By applying, you confirm your availability to work across those days.</strong></p><p>At JD Sports, our customers come first. As a Store Manager, you'll run a busy store with a large team and significant financial turnover, creating exceptional customer experience while managing multiple department leaders and driving sales targets.</p><p>This is a senior leadership role where you'll coach and develop your team, manage store operations, drive commerciality through smart product placement, and maximise profitability through driving sales and KPIs with your team. You'll create a positive workplace where everyone can grow while delivering the results through strong leadership and strategic thinking.</p><p><strong>WHAT'S IN IT FOR YOU?</strong></p><ul><li><p>Quarterly bonuses for Store Manager and Assistant Managers</p></li><li><p>Work in a dynamic global business and engage with some of the best products and biggest sports fashion brands in the market </p></li><li><p>We are growing 10+ stores each year, which allows a lot of internal progression</p></li><li><p>Training and development opportunities to kickstart, evolve and shape your career </p></li><li><p>Store Manager conference each year, where we fly all our leaders to Sydney for two days to align focuses and initiatives for the coming year</p></li><li><p>Opportunity to progress across all areas of the business in a wide range of roles including Retail, Support Office, and our Distribution Centre </p></li><li><p>Access to our attractive staff discount! This can also be used for friends and family </p></li><li><p>Access to our Employee Assistance Program & Mental Health champions</p></li><li><p>New people system designed to improve your employee experience</p></li><li><p>Anniversary gifts to celebrate teams' milestones</p></li><li><p>Paid parental leave for full-time employees</p></li></ul><p><strong>STORE INFOMATION</strong></p><p><strong>Turnover of store:</strong></p><p><strong>Team Size:</strong></p><p><strong>Team Structure breakdown:</strong></p><p><strong>WHAT WE'RE LOOKING FOR</strong></p><p><strong>CUSTOMER EXPERIENCE</strong></p><ul><li><p>Experience coaching teams to deliver exceptional service and build customer loyalty</p></li><li><p>Proven ability to drive consistent service standards across multiple departments while maintaining a seamless customer experience</p></li></ul><p><strong>BUSINESS DEVELOPMENT</strong></p><ul><li><p>Proven track record of hitting sales targets and managing budgets</p></li><li><p>Experience using data and reports to drive profitability and identify opportunities</p></li></ul><p><strong>COMMERCIAL OPERATIONS</strong></p><ul><li><p>Strong retail operations experience with efficient process management</p></li><li><p>Experience leading back-of-house teams with high-volume deliveries</p></li><li><p>Understanding of driving profit through using reports and smart product placement</p></li></ul><p><strong>PEOPLE LEADERSHIP</strong></p><ul><li><p>Experience managing department managers or large full-time teams, plus planning who can step up into future roles</p></li><li><p>Proven ability to build a positive team culture through coaching and recognising good work</p></li><li><p>Track record of hiring and developing strong retail staff</p></li><li><p>Experience managing underperformance and maintaining team standards</p></li></ul><p></p><p>We are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career.</p><p>JD values diversity and inclusion and champions a culture where everyone feels, valued, included, and celebrated.</p><p>What are you waiting for? Apply today and kick start your JD Sports Journey.</p><p></p>
About JD Sports Australia & New Zealand
Established in 1981 with a single store in the North West of England, JD Sports is a leading Multi-Channel Retailer of sports fashion and outdoor brands globally. With over 500 stores across a number of territories throughout Europe and South East Asia, we are proud of the fact that we provide our customers with the latest products from the very best brands.
In 2017 JD Sports expanded into the Australian market and you can now find us at Melbourne Central, Parramatta, Miranda and Pacific Fair.
We inspire our people to reach for higher levels of performance. To achieve these standards, we only recruit the best! All employees are highly skilled, self-motivated and in constant pursuit of perfection. Opportunities to progress arise quickly for those people with the right qualities and ambition.
We encourage our people to constantly seek ways to improve our business. This means challenging the way we merchandise, sell and manage the business, being creative and forward thinking in suggesting alternative solutions. Problems are solved and opportunities seized by people from all levels of the organisation, working together.