Company Profile

Gold Coast JCB is the JCB dealer for southeast FL with a strong commitment to provide the best products and customer support in the market. We are investing in our workforce and offering a highly competitive compensation and benefit program, to ambitious candidates with the correct mindset to excel at their personal and professional level.  Gold Coast JCB is an authorized dealer for JCB construction equipment including compact track loaders, skid steer loaders, rough terrain forklifts, backhoes, wheel loaders, excavators, telehandlers, aerial equipment, among others.

Location: Palm Beach to Indian River County

Position Summary

Gold Coast JCB currently has an opening for a Territory Sales Representative to support our machine sales coverage.  This position is responsible for providing exemplary customer satisfaction to assigned accounts through the sale and promotion of products and services offered by Gold Coast JCB. From the field, the Territory Sales Representative will serve as the primary liaison between Gold Coast JCB and the customer.

Position Type: Full Time, Exempt

Major Tasks, Responsibilities & Key Accountabilities

• Develop sales opportunities by researching and identifying potential accounts, soliciting new accounts, building rapport, providing technical information and explanations and preparing quotes.
• Build relationships with customers quickly and in a mutually beneficial manner.
• Listen to and engage every customer to obtain sufficient information to correctly determine or confirm his/her requests.
• Answer customer questions regarding products, prices, availability, product uses and rental policies.
• Fulfil requests promptly and accurately, in line with company procedures.
• Obtain customer information such as name, address and payment method. Enter orders into database.
• Create quotations and maintain records of contacts, accounts and orders.
• Consult with clients after contract signings to resolve issues and provide ongoing support.
• Knowledge of products to troubleshoot machine issues over the phone.
• Ensure showroom, equipment, displays, counters, and signs are clean, well-stocked, orderly and attractive.
• Aid in the schedule and dispatch of deliveries.
• Work with team members to ensure high quality work and the best possible customer experience
• Maintain CRM database, knowledge of Sales Force a plus

Requirements

• Specific industry experienced desired or an equivalent college degree.
• Qualified candidate MUST have prior service, parts or sales experience in a dealership or rental company environment to include heavy customer contact and negotiation.
• Must possess a valid and active Florida driver’s license, appropriate to the position and type of vehicle required for the position
• Prior territory management experience preferred.
• High energy, excellent communication skills, and a strong work ethic required.
• Leadership Skills a strong plus for future growth opportunities
• Self-Improvement skills and set high standards for personal performance
• Excellent customer service skills
• Ability to perform at a high capacity in fast paced environment
• Must pass any drug screens and background checks

Gold Coast JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

JCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at https://www.jcb.com/en-gb/about/careers.