About this role
🚀 We're Hiring: Service ERP & Process Lead
📍 Location: Helsingborg (Hybrid or Remote)
🕒 Employment Type: Full-Time
💼 Department: Prepared Foods Service, Business Development & RCI
🔍 About the Role
The role drives continuous improvement initiatives across business processes within the service organization with a strong focus on ERP (LN Infor) system optimization. The role bridges Service and IT, ensuring processes are efficient, scalable and fully supported by the ERP system. You will lead improvements, provide expert user support, and drive process efficiency and continuous improvement across the service function.
If you’re driven by technology, innovation, and making a global impact, we want to hear from you!
🧠 Key Responsibilities
- Lead and drive process improvement initiatives across the service organization
- Analyse and optimize end to end service processes
- Act as the main interface between service teams, IT and external ERP partners
- Over time and with training, develop into the leading expert for business processes related to the Infor LN Service Module.
- Lead system enhancements
- Train and support users to maximize ERP utilization and process efficiencies
- Standardize service processes and ensure alignment across sub-regions and business units
- Maintain process standards, documentation, SOP’s, best practises and governance
- Support change management, training and user adoption
- Promote a continuous improvement mindset across the service organization
🛠️ Required Skills & Experience
We celebrate individuality and diversity, encouraging all 12,500+ employees to bring their unique selves to work. To excel in this role, you should have:
- A strong understanding of business processes
- A solid understanding of ERP systems and in particular Infor LN
- Experience in translating business requirements into system and process solutions
- A track record in stakeholder management and excellent communication skills
- An analytical mindset with a structured, data-driven yet pragmatic approach to problem solving
🌟 Nice to Have
- Experience leading cross-functional improvement projects
- Experience from ERP implementations, specifically LN Infor
- Experience from working with lean management and tools
- Background in an operational role such as supply chain, service or finance
- Project management skills
🏬 Who we are
We are a global team of problem-solvers, passionate about transforming the future of food. JBT Marel leads the industry in advanced food processing solutions, enabling sustainable and affordable food production worldwide. Join us and contribute to this meaningful mission.
At JBT Marel, you’ll find purpose in your work and pride in your achievements. Here’s what you can expect:
- Freedom to take initiative and make an impact in a growing global business.
- Recognition for your contributions.
- Clear objectives and realistic demands.
- Access to decision-makers and a global network of specialists.
JBT Marel is an international market leading company in the global food processing industry. We have offices in more than 100 countries all over the world. We are growing both organically and by acquisitions and are continuously looking for new employees that want to grow with us! We offer you the growth potential of a company with a developing technology that is unique in its field, plus a collaborative working environment where your individuality, imagination and talent will be recognized and rewarded.
📩 How to Apply
We’re excited to learn how you can contribute to our mission of smarter, safer food inspection. Apply now and join a team transforming the future of food processing.
📧 Questions? Contact: Maarten Krepel – [email protected]
🌐 Learn more at: https://welcome.jbtmarel.com/jbt-marel/home
🔗 Follow us on LinkedIn
Connect with Talent Acquisition Specialist: www.linkedin.com/in/maartenkrepel
JBT Marel is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.
Join us — and be the driving force behind smarter, leaner food production.
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Other facts
About JBT Marel
JBT Marel is a leading global provider of integrated technology, equipment, software, and services to the food and beverage industry. Driven by a singular purpose—to transform the future of food—we empower businesses to stay ahead in a rapidly evolving market.
Whether you operate in animal protein, plant-based products, fresh produce, ready meals, beverages, or beyond, we’re here to work with you. We combine transformative technology, applied knowledge, and holistic thinking to solve your most pressing challenges and support your most ambitious goals.
JBT Marel unites JBT and Marel, two pioneering companies with complementary strengths. With our combined portfolios, we’re exceptionally well-equipped to provide you with precisely the solutions you need. And with a global team of talented professionals and a presence in over 30 countries, we offer a world of expertise and service excellence.
Guided by sustainability and working in close partnership, we’re here to help you make a meaningful difference. Together, let’s transform the future of food.
*The JBT Marel trademark is current undergoing registration and in some jurisdictions may already be registered. We reserve all rights in connection with enforcement and protection of our trademark.
What you'll do
- The role involves leading process improvement initiatives across the service organization and acting as the main interface between service teams, IT, and external ERP partners. Additionally, the specialist will develop expertise in the Infor LN Service Module and promote a continuous improvement mindset.
Ready to join JBT Marel?
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