• Key Responsibilities

As a Field Service Technician, you will ensure that our systems operate at peak performance while maximizing customer uptime.

• Installation & Commissioning: Lead the installation and commissioning of new systems (projects typically ranging from a few days up to 4 weeks), ensuring delivery within the agreed scope, schedule, and budget.

• Advanced System Expertise: Install, troubleshoot, and repair complex mechanical equipment, including hydraulic systems (up to 3,000 psi) and ultra-high-pressure fluid systems (up to 120,000 psi). Work with intensifiers, variable pumps, filtration systems, and related mechanical assemblies.

• Controls & Electrical Support: Diagnose and repair mechanical-electrical systems, including electrical components ranging from 24VDC to 480VAC, as well as control systems such as PLC, HMI, and SCADA (e.g., RS Logix5000 / ControlLogix).

• Preventive & Emergency Maintenance: Perform scheduled preventive maintenance (PMs) and respond effectively to emergency or unplanned service calls to minimize customer downtime.

• Documentation & Reporting: Prepare and submit accurate inspection reports, service reports, time sheets, and expense reports in a timely manner.

• Customer & Team Interaction: Serve as the primary on-site technical contact, providing clear communication, technical consultation, and quality reviews for customers. Collaborate closely with internal engineering and project management teams to resolve complex
  
   

Basic Qualifications

• Technical Background:
  We are open to professionals with experience in:

  • Mechanical trade (master or advanced level)

  • Mechanical, electrical, or mechanical-electrical systems

  • Mechanical equipment maintenance and repair

  • Hydraulic systems

• Industry Knowledge:
  Experience with High Pressure Processing (HPP) systems is desirable, but not required. HPP is a highly specialized field, and structured training will be provided.

• Experience: Experience as a Field Service Technician is preferred, particularly with high-value, complex capital equipment.

• Education: Associate of Science (AS), Associate of Applied Science (AAS), or an equivalent combination of education and hands-on experience.

• Location: Remote position based in Mexico — preferably Puebla, though candidates may live anywhere in Mexico, provided they are located near an airport to support frequent travel.

• Travel: Approximately 90% travel, both domestic and international, with assignments lasting up to 6 consecutive weeks.

• Availability: High availability for frequent and extended travel is required.

• Driver’s License: Must hold a valid driver’s license and be able to operate a vehicle.

• English Level: High proficiency in English (spoken and written) is desirable.

• Technical Skills:

  • Ability to read and interpret electrical and mechanical CAD drawings, P&IDs, flow diagrams, and hydraulic schematics.

  • Ability to read and interpret PLC ladder logic is a strong plus.

  • Experience using precision measurement tools.

• Industry Experience: Previous experience in a food processing or industrial manufacturing environment is desirable.

• Soft Skills: Proactive, self-driven, able to work independently, meet deadlines, and communicate clearly with customers and internal teams.

• Nice to Have: U.S. Visa.
  
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