JH
Rehire Client Support Associate
full-time•Norwood
About this role
<div class="benefits">
<div><strong>Benefits:</strong></div>
<ul>
<li>Competitive salary</li>
<li>Employee discounts</li>
<li>Flexible schedule</li>
<li>Opportunity for advancement</li>
<li>Training & development</li>
</ul>
</div>
<div class="trix-content">
<div>We are looking for someone who thrives in a welcoming, customer service-oriented environment with <strong>excellent communication skills</strong>. If you enjoy building strong relationships with clients, then look no further and apply today!</div><div> </div><div>Join our team as a <strong>Seasonal Client Support Associate </strong>and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!</div><div><br></div><div>No matter your work background or experience level, we welcome you to <strong>apply!</strong>
</div><div><strong> </strong></div><div><strong>What you need:</strong></div><ul>
<li>Strong interpersonal and communication skills</li>
<li>Experience in a fast-paced retail environment</li>
<li>Basic computer proficiency and ability to troubleshoot</li>
<li>Prior customer service or sales experience is preferred, but not required</li>
<li>Willingness to learn and grow in a customer-focused role</li>
</ul><div>
<strong>Additional Perks:</strong> </div><ul>
<li>Full-time and part-time positions are available</li>
<li>Flexible Schedule Options – Work that works for you!</li>
<li>Work Lotto (Win money for logged shifts)</li>
<li>Low-cost benefits (healthcare, dental & vision)</li>
<li>Teladoc <em>(Unlimited Teladoc sessions for you and your whole household for $18 per month)</em>
</li>
<li>Free identity theft protection</li>
<li>Corporate discount program </li>
<li>Free tax preparation training and PTIN registration reimbursement</li>
<li>Referral bonus opportunities are available for referring qualified candidates</li>
<li>Free continuing tax education</li>
<li>Opportunities for advancement within the organization</li>
<li>Employee referral program</li>
<li>Medical & Prescription benefit option <em>(eligible to participate after working 1,560 hours annually)</em>
</li>
<li>401k with Company Match <em>(eligible to participate after working the first 1,000 hours) </em> </li>
</ul><div> If you're looking for a rewarding opportunity to learn new skills and make an impact, <strong>apply today!</strong>
</div>
</div>
What you'll do
- The Client Support Associate will engage with clients, confirm appointments, and provide essential support to ensure exceptional client experiences. They will also distribute marketing materials and keep clients engaged during wait times.
About Jackson Hewitt - DRF
When every dollar matters, it matters who does your taxes. At Jackson Hewitt, we are the lucky ones. We work with our clients on what is often the largest financial transaction they will receive all year in the form of their tax return. We are innovators looking for ways to provide our clients with fast, convenient, and low-cost access to their hard-earned money. And we strive to make taxes less taxing.
We have a passion for our employees and our customers. We recognize and appreciate that our team members are our greatest competitive advantage. Being an industry leader requires consistently focusing on quality, innovation, performance, and results.
Jackson Hewitt Tax Service Inc. is the fastest-growing full-service tax preparation company with over 5,000 franchised and company-owned locations, including nearly 3,000+ locations in Walmart stores.
At Jackson Hewitt, we stand behind our professional Tax Preparers with our Maximum Refund and 100% Accuracy Guarantees. Our employees’ achievements are supported and rewarded, and most importantly, they make a direct impact on the lives of our clients. When you join the team, you’ll work in a fast-paced environment with dynamic people driven to treat every tax return like it’s their own.
For more information about products, services, and offers, or to locate your neighborhood Jackson Hewitt office, visit www.jacksonhewitt.com or call 1 (800) 234-1040. Follow us on Facebook and Twitter.
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Frequently Asked Questions
What does a Rehire Client Support Associate do at Jackson Hewitt - DRF?
As a Rehire Client Support Associate at Jackson Hewitt - DRF, you will: the Client Support Associate will engage with clients, confirm appointments, and provide essential support to ensure exceptional client experiences. They will also distribute marketing materials and keep clients engaged during wait times..
Is the Rehire Client Support Associate position at Jackson Hewitt - DRF remote?
The Rehire Client Support Associate position at Jackson Hewitt - DRF is based in Norwood, Ohio, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Rehire Client Support Associate position at Jackson Hewitt - DRF?
You can apply for the Rehire Client Support Associate position at Jackson Hewitt - DRFdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.