<div class="benefits">
<div><strong>Benefits:</strong></div>
<ul>
<li>Flexible schedule</li>
<li>Opportunity for advancement</li>
<li>Training & development</li>
</ul>
</div>
<div class="trix-content">
<div>
<strong>Job Title:</strong> Receptionist / Customer Service Representative<br> <strong>Pay:</strong> $12–$15 per hour<br> <strong>Schedule:</strong> Part-Time (Approx. 30 hours/week)<br> <strong>Days:</strong> 4-5 days per week<br> <strong>Availability Required:</strong> Weekends<br> <strong>No nights</strong><br> <strong>Seasonal Position – Ends April 16, 2026</strong><br> <strong>Immediate Start Required<br></strong><br>
</div><div>
<strong>Job Description:</strong><br> We are seeking a reliable and professional Receptionist / Customer Service Representative to join our team for the current tax season. This is a seasonal position ending on <strong>April 16, 2026</strong>, and is ideal for someone looking to gain hands-on office experience and learn the basics of tax preparation.<br><br>
</div><div>This role does <strong>not</strong> involve answering incoming calls. Instead, you will be making outgoing calls to clients and working closely with our call center to ensure clear communication and timely follow-ups.<br><br>
</div><div>
<strong>Responsibilities Include:<br></strong><br>
</div><ul>
<li>Making outgoing calls to clients for follow-ups, information requests, and appointment-related communication</li>
<li>Communicating frequently with the call center to relay updates and client needs</li>
<li>Greeting clients in person in a professional and friendly manner</li>
<li>Scanning, filing, and organizing documents accurately</li>
<li>Assisting with basic administrative tasks and data entry</li>
<li>Using Google Workspace and Microsoft Office for daily tasks</li>
<li>Supporting the office team during busy periods</li>
<li>Learning and assisting with basic tax preparation processes (training provided)</li>
</ul><div>
<strong>Qualifications:<br></strong><br>
</div><ul>
<li>Previous receptionist, administrative, or customer service experience preferred</li>
<li>Comfortable making outgoing phone calls and communicating with clients</li>
<li>Proficient with Google Workspace (Gmail, Docs, Sheets) and Microsoft Office</li>
<li>Strong organizational skills and attention to detail</li>
<li>Professional communication skills</li>
<li>Ability to learn new systems and processes</li>
<li>Reliable, punctual, and able to start immediately</li>
<li>Must be available to work weekends</li>
</ul><div>
<strong>Benefits:<br></strong><br>
</div><ul>
<li>Continuous learning and hands-on experience in a tax office environment</li>
<li>Free tax return</li>
<li>Free identity protection</li>
<li>Consistent part-time schedule with no night shifts</li>
<li>Supportive and team-oriented work environment<br><br>
</li>
</ul><div>
<strong>Hours:</strong><br> Approximately 30 hours per week, spread across 4-5 days</div>
</div>
What you'll do
The role involves making outgoing calls to clients for follow-ups and communicating with the call center. Additional responsibilities include greeting clients, organizing documents, and assisting with basic administrative tasks.
About Jackson Hewitt - 1789
When every dollar matters, it matters who does your taxes. At Jackson Hewitt, we are the lucky ones. We work with our clients on what is often the largest financial transaction they will receive all year in the form of their tax return. We are innovators looking for ways to provide our clients with fast, convenient, and low-cost access to their hard-earned money. And we strive to make taxes less taxing.
We have a passion for our employees and our customers. We recognize and appreciate that our team members are our greatest competitive advantage. Being an industry leader requires consistently focusing on quality, innovation, performance, and results.
Jackson Hewitt Tax Service Inc. is the fastest-growing full-service tax preparation company with over 5,000 franchised and company-owned locations, including nearly 3,000+ locations in Walmart stores.
At Jackson Hewitt, we stand behind our professional Tax Preparers with our Maximum Refund and 100% Accuracy Guarantees. Our employees’ achievements are supported and rewarded, and most importantly, they make a direct impact on the lives of our clients. When you join the team, you’ll work in a fast-paced environment with dynamic people driven to treat every tax return like it’s their own.
For more information about products, services, and offers, or to locate your neighborhood Jackson Hewitt office, visit www.jacksonhewitt.com or call 1 (800) 234-1040. Follow us on Facebook and Twitter.
Ready to join Jackson Hewitt - 1789?
Take the next step in your career journey
Frequently Asked Questions
What does Jackson Hewitt - 1789 pay for a Seasonal Part Time Receptionist/Customer Service?
Jackson Hewitt - 1789 offers a competitive compensation package for the Seasonal Part Time Receptionist/Customer Service role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.
What does a Seasonal Part Time Receptionist/Customer Service do at Jackson Hewitt - 1789?
As a Seasonal Part Time Receptionist/Customer Service at Jackson Hewitt - 1789, you will: the role involves making outgoing calls to clients for follow-ups and communicating with the call center. Additional responsibilities include greeting clients, organizing documents, and assisting with basic administrative tasks..
Is the Seasonal Part Time Receptionist/Customer Service position at Jackson Hewitt - 1789 remote?
The Seasonal Part Time Receptionist/Customer Service position at Jackson Hewitt - 1789 is based in Kosciusko County, Indiana, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Seasonal Part Time Receptionist/Customer Service position at Jackson Hewitt - 1789?
You can apply for the Seasonal Part Time Receptionist/Customer Service position at Jackson Hewitt - 1789directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.
Join Clera's Talent Pool
Get matched with similar opportunities at top startups
This role is hosted on Jackson Hewitt - 1789's careers site. Join our talent pool first to get notified about similar roles that match your profile.